Multi-process HRSourcing

ADP Surpasses Mark of 100 Live HR BPO Clients

HRO provider ADP Employer Services, a part of payroll giant Roseland, NJ-based ADP, said it had more than 100 live HR BPO clients as of January. In the past 12 months, the company has implemented 34 new clients.

“The demand for HR BPO bundled solutions continues to grow, and we are actively meeting that market demand with a comprehensive suite of scalable solutions for companies of all sizes and geographies,” said Gary Butler, President and CEO, ADP. “Unlike other HR BPO providers whose roots are in IT management or call center services, ADP is, and has always been, focused on providing critical HR-related services to its clients. This approach has helped us achieve a clear leadership position in the HR BPO space.”

“ADP is making strategic investments in its comprehensive HR BPO offerings, in an effort to provide multiple and differentiated HRO offerings to meet the needs of buyers,” said Monica Barron, vice president, HRO research, Everest Research Institute. “ADP has already had success with its U.S. offering for mid-sized organizations, and now the company is out to prove its ability to execute and compete on a global scale. Clearly, there is an underserved segment of the HRO market that is responding well to its GlobalView offering.”

For U.S. clients, ADP Comprehensive Outsourcing Services (COS) delivers fully integrated administrative solutions across a wide range of critical HR functions. With 51 clients live, including newly added Sodexho, Virgin America, and DCP Midstream, ADP now has more than 550,000 employees supported by its HR BPO solution in the U.S. ADP is also working with 10 additional clients undergoing implementation.

Today, 56 clients are using the company’s GlobalView to apply payroll and HR policies, and view consolidated reports from a single database, the company said. In total, more than 70 clients have signed on for the service, representing nearly 850,000 employees.

Tags: Multi-process HR, Sourcing

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