Multi-process HRSourcing

ACS Signs $171 Million HR BPO Contract

Affiliated Computer Services has won a 10-year, $171 million contract with pharmaceuticals giant GlaxoSmithKline for HR services in the U.S. and U.K. Under terms of the agreement, ACS will consolidate services currently outsourced to a variety of providers or delivered within GSK, including payroll processing and benefits administration in the U.S. and employee and manager self-service portals and integrated online tools for several HR processes across the U.S. and U.K.

“ACS has been providing services for GlaxoSmithKline in the IT sector since 2003,” said Lynn Blodgett, ACS president and CEO, “and the expansion of our partnership into HR BPO services is indicative of their confidence in our capabilities. Our work with GSK, in addition to our existing HR BPO clients, will enable us to break new ground in this fast- growing arena.”

The deal is the largest global HRO contract signed so far this year and represents ACS’ largest win since its re-signing of Lockheed Martin last year.

Tags: Multi-process HR, Sourcing

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