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AI May Increase Employee Gratification

New survey data from’s Impact of Technology on the Workplace report has revealed that AI usage increases job satisfaction. The survey of 1,047 U.S. business leaders finds that 59% of senior leadership who use AI within their own role say it has improved their job satisfaction. Another 30% of respondents say AI has had a strong or significant impact on their work processes.  

These new findings suggest that artificial intelligence could be a key to increasing the amount of gratification employees receive from their job in 2024.  

While a high salary can certainly make a role more enticing, younger generations are increasingly interested in roles that provide more fulfilling job satisfaction and greater work-life balance. The recent Gen Z TikTok trend #lazygirljobs seeks to challenge the “always-on” culture that permeates U.S. workplaces by encouraging younger workers to opt for low-stress jobs with healthier work-life balance.  

The rise of these trends, including quiet quitting, bare minimum Mondays, and resenteeism has emerged in response to the U.S.’s rapidly growing burnout problem—a type of stress that can impact a worker’s physical health, mental well-being, and sense of identity.’s research also finds that millennials and Gen X senior leadership are more open to a four-day working week than baby boomers. But organizations that are already harnessing AI seem to be most open to this flexible work structure, as 93% of businesses using AI were found to be more open to a four-day working week.  

While the range of tasks that businesses find AI most useful for can be broad, according to the research, data analysis and writing tasks are the most popular uses for AI in the workplace. Approximately 32% of companies report using AI for data analysis tasks, while 26% use AI for general writing tasks, from emails to reports.  

“While AI will likely cause major economic change in the future, at this moment in time, its capacity to both support the work of millions of people across the globe makes it a significant net benefit for most people in most workplaces,” says Aaron Drapkin, lead writer and AI expert at “AI clearly has the capacity to completely transform how we work, but ensuring this transformation continues to be gradual, manageable, and beneficial will be no easy task.”  

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