Market IntelligenceResearch & Best Practices

Case Study: How One Healthcare Company Lowered Hospital Readmission Rates with a Great Workplace Culture

The healthcare industry is tough. Between the long hours, sick patients, and life or death situations, it’s no surprise that organizational culture sometimes takes a backseat. However, Ohio Living has found a solution to overcome these industry obstacles by creating an employee-first culture through world-class employee recognition. The result? Some of the best reviews in the industry, and most importantly, healthier patients and happy employees. Dana Ullom-Vucelich, Chief Human Resources & Ethics Officer at Ohio Living, helped revolutionize her workplace culture by implementing an employee recognition solution from O.C. Tanner. The program has fostered a great workplace culture where day-to-day employee accomplishments and major career contributions are celebrated. Ohio Living’s return on investment was extraordinary.

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