Talent Retention

Strength in Support

CHRO Amber C. Kennelly shares how her organization pivoted due to the pandemic—and ways the business has changed for the better.

By The Editors

The COVID-19 pandemic forced organizations to be more agile and flexible than ever as they responded to unprecedented business disruption while maintaining fluid operations. HR teams carried a heavy weight, taking on the burden of navigating the transition to remote work and soothing employee anxieties in an uncertain climate. Here, Amber C. Kennelly, CHRO of insurance brokerage HUB International, shares how her organization managed the shift to remote work while maintaining employee engagement and well-being.

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Equity from the Inside Out

Much progress has been made, but there is still much work to do.

By Marta Chmielowicz

The murder of George Floyd at the hands of Minneapolis police in May sparked nationwide outrage, propelling protests and civil unrest at a level not seen since the death of Dr. Martin Luther King Jr. in 1968. This event, following on the heels of the coronavirus pandemic, brought the deep racial frictions and grievances in the U.S. to the forefront of the national consciousness.

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Take A Stand

Are you doing enough to tackle racial inequality in your workplace?

In recent weeks, protestors took to the streets in response to the murder of George Floyd at a scale not seen since the assassination of Dr. Martin Luther King Jr. in 1968. As the U.S. grappled with rage, grief, and massive civic unrest amplified by the effects of a global pandemic, one organization after another responded with statements condemning racial injustice and police brutality.

The results of a Clutch survey show that 76 percent of U.S. workers think racism and discrimination is a problem at U.S. workplaces, and 64 percent of African Americans experience it in their own workplace. Further, 55 percent of employees think their company should address the death of George Floyd and the resulting protests, and 29 percent think their company could do more.

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Culture Continuity™ During Crisis

Organizations that connect business decisions with company culture are on target for higher levels of engagement, loyalty, and productivity.

By Debbie Bolla

During times of uncertainty, a strong company culture aligned to core organizational values is paramount in maintaining business fluidity and high levels of employee engagement. For some organizations, the recent COVID-19 global pandemic has been a testament to that.

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Clearing After the Storm

COVID-19

HR leaders reflect on the lessons learned during the height of COVID-19 and share three ways the world of work has been permanently impacted.

By Marta Chmielowicz

Over the course of a few weeks, the coronavirus pandemic turned the world upside down. Schools and businesses shuttered as strict social distancing guidelines fell into place. Travel and morning commutes became a thing of the past. Eighty-eight percent of employees turned to their laptops to continue working in newly remote jobs, according to a Gartner survey. And the Department of Labor reported that over 20.5 million workers lost their jobs in April alone as companies floundered, sending the unemployment rate to a devastating 14.7 percent.

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Career Champions

Mentoring

Four HR leaders share how their approaches to mentoring programs are solving talent challenges.

By Marta Chmielowicz

Today’s employees are happier, more productive, and more engaged when their jobs bring intrinsic rewards, or the feeling of doing meaningful work that propels their personal and professional growth. In this environment, career development is no longer a perk reserved for certain high-ranking positions—it is an expectation. In fact, according to LinkedIn’s 2018 Workforce Learning Report, a whopping 93 percent of employees would stay at a company longer if it invested in their careers.

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Shiny Happy Employees

Happiness

Four strategies that help organizations harness happiness in their workforce.

By Debra Hreczuck

Some leaders may think that caring about employee happiness somehow means sacrificing performance. Actually, the opposite is true. In order for organizations to succeed and for employees to believe in the business strategy enough to work toward improving the bottom line, leaders need to make sure they are happy, researchers say. A miserable workforce is an unmotivated workforce, and that is a recipe for stagnation or outright resistance. The truth is employee happiness is tied to performance in many areas, including recruitment, retention, collaboration, and agility. Happiness is the web of energy in an organization that keeps employees focused and efficient.

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Upskilling Employees for the Digital Age

United Overseas Bank

United Overseas Bank is retraining its employees and empowering them to shape the future of their workplace.

By Michael Switow

United Overseas Bank (UOB), one of southeast Asia’s largest banks, is transforming the way it interacts with clients.

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