Tag Archives: Performance Management Rewards

Benefits Going Global

A recent study reveals the challenges of executing rewards programs on an international level. By Chris Wakely Technology and the growth of new and lucrative markets around the world have made it possible—and necessary —for today’s businesses to pursue global expansion. As companies expand into new markets and hire talent in multiple countries, managing HR becomes more complex and challenging, particularly as it relates to administering and communicating benefits programs to multinational employees. Along with managing legislative changes, escalating costs, slashed HR budgets, and an uneven economy, organizations undergoing global expansion must still ensure that their benefits and reward programs are delivered consistently and effectively to their internationally-based employees. A recent study, 2014 Global Employee Benefits Watch from Thomsons Online Benefits, takes a closer look at the current concerns and challenges facing multinational organizations— from recruiting to benefits administration to employee engagement.

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Editor’s Note: Point Taken

Point Taken
Editor’s Note
By Debbie Bolla, Executive Editor
 
Confidence. Competition. Potential. Doing what you love.
 
These are a few words and phrases that made a lasting impact after my deep-dive discussion with four HR industry leaders at the HRO Today Forum this May. The quartet that joined me on stage (pictured above):
• John Wilson, Founder and CEO of WilsonHCG
• Sue Marks, CEO of Cielo
• Paul Harty, President of Seven Step RPO
• Gene Zaino, President & CEO of MBO Partners
 
Employee confidence levels are seemingly up, said the foursome—and forward-thinking organizations need to get in the game and take advantage of that confidence. To Wilson, competition between organizations is a signifier of an improved economy. Companies should consider how willing they are to get and keep the talent they want.

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CEO’s Letter: Re-Calculating the HR Equation

CEO’s Letter
Re-Calculating the HR Equation
By Elliot H. Clark, CEO
 
We just held the 2014 HRO Today Forum in both North America and in Singapore. We are thrilled and gratified at the level of engagement of our audience and thankful for the opportunity to advance the practice of HR. We are also appreciative of the ongoing support of our sponsors, who are the most sophisticated HR services and technology companies in the world. Don’t miss the industry’s only global HR Forum in Edinburgh, Scotland, Nov. 11-13.
 
The theme for all of the HRO Today Forums is the HR Value Equation. Expressed in this form: Great HR + Great Workforce = Great Business Outcomes
 
It is an intuitive expression. If you have a great workforce this is due to better workforce policies. Your great workforce will produce better products, give better services, and achieve better business outcomes.

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Guiding HR’s Transformation

The 2014 HRO Today Awards winners are innovating their way to strategic partnerships.
 
By Russ Banham
 
Over the past generation, the people heading up HR in many organizations have become key strategic partners to their respective CEOs, entrusted to lead diverse workforce initiatives to improve talent acquisition and retention, spur business growth, enhance sustainability practices and cultivate a workforce culture that differentiates the organization.
 
These CHROs are transforming HR in an era where vital skill sets are increasingly difficult to come by and hold, when global outsourcing decisions have never been more complex and challenging, and when the economic environment has demanded greater cost-effectiveness, particularly with respect to finding a balance between retained labor and outsourcing. Workforce innovation is now a strategic imperative at many enterprises, and it is the CHRO who is in charge of achieving and nurturing it.

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Great HR + Great Workforce

The gathering of our annual Forum equaled great business outcomes.
 
By The Editors
 
Click here for photo spread.

The Secret Sauce

Recognition may be the answer to your engagement and retention challenges. By Debbie Bolla Today’s recognition programs have quite a heavy load to carry on their shoulders. Organizations expect them to increase loyalty, productivity, and retention. And when executed properly, they are doing just that. Globoforce’s 2014 Workforce Mood Tracker survey found that 51 percent of those with values-based recognition programs are happy at work compared to only 35 percent of all respondents. The study also reveals that 73 percent of respondents name recognition as having a positive impact on their overall happiness at work. The Yankee Candle Company is looking to their newly formed recognition program to drive loyalty within the organization. Working with Michael C. Fina for one year, the company enlists a services recognition program to award employee contributions. The program has a custom feel, which Donna Vance, benefits and HR administrative services manager for the firm, calls “uniquely Yankee.

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Path to Self-Service

How Hershey delivered a personalized employee experience.
 
By Mike Yeagley
 
Hershey Entertainment & Resorts (HE&R) was founded 
in 1927 when Milton S. Hershey elected to separate his chocolate manufacturing operations from his other businesses. With more than 1,600 full-time and 6,300 part- time and seasonal employees, HE&R owns and operates brands such as Hersheypark, Hershey Theatre, and The Hotel Hershey located in Hershey, Pennsylvania.
 
Hershey has been a long-time user of Infor Infinium 
for financials and human capital management (HCM). Decision-makers recognized the need for a portal through which employees could access Infor Infinium’s self-service functions. In order for employees to fully utilize the open enrollment capabilities of self-service, they would also need access to detailed information about their benefits options.

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Pontoon Strengthens EMEA Leadership Team

New Head of Sales and SVP join the workforce solutions provider. Pontoon invests in its EMEA footprint and reach with several key appointments. The workforce solutions provider announced Tom Mason as Head of Sales for EMEA. He will have responsibility for Managed Service Provider (“MSP”) and Recruitment Process Outsourcing (“RPO”) sales throughout EMEA. In his role, Mason will direct European business efforts and administer the business development strategy for Pontoon, assuring that the workforce solutions provider maintains its leadership position through a focus on innovative technology, customer service and total talent management solutions for large and emerging companies within the region.HIs considerable industry experience includes more than 15 years in key leadership roles having previously served as Managing Director RPO EMEA for both Allegis Talent2 and Hudson Highland Group. To further fortify its market leadership position, Adrian Cross will also join Pontoon.

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Tech Division – 6/3

Joberate spins off social media recruitment technology into new company Candarine. Looking to focus exclusively on its mission to help society better understand job-seeking behaviors of the global workforce, Joberate has separated from its social media recruitment technology. The product development paths of the two technology platforms are not naturally aligned, and the aggregate capital requirements to fund both technology platforms simultaneously are onerous. Therefore, Joberate leadership completed a management buyout of existing Joberate shareholders in order to spin off the legacy social media recruitment technology business into a new company called Candarine. Candarine was created for recruiters by recruiters. The company has built a social media recruitment technology and services platform with a clear mission, to help companies across the world to attract the best talent. Candarine’s technology and services offerings became an award-winning combination of integrated marketing and sales tools designed purely for recruitment.

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CEO’s Letter: Announcement from SharedXpertise

CEO's Letter: Announcement from SharedXpertise

I would like to take moment to announce the departure of Faye Holland, our Managing Director for the EMEA and APAC regions and the Global Executive Director of the HRO Today Services and Technology Association (formerly HROA). Faye has been with SharedXpertise for more than five years and made a great contribution to our organization and to the larger HR community through her dedication and commitment. Her desire to achieve some other goals in her personal and professional career is understandable and we wish her best of luck in her future endeavors. She will be leaving on July 1 and will, in the interim, transition her association responsibilities to Zachary Misko, the new Global Executive Director of the Association and Vice President here at SharedXpertise.
 
Zachary Misko is well known to this community and the readers of this magazine.

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