Tag Archives: HRO Today Association

Protecting HR Investments in Services and Technology

HRO Today

By Elliot H. Clark

For many years, HRO Today has provided numerous customer satisfaction based rankings of providers through the HRO Today Magazine Baker’s Dozen Customer Satisfaction surveys. We appreciate the notoriety and respect the practitioner community has placed in the methodology of the ranking. However, we only perform this kind of study in up to 10 areas of technology or service. This leaves many categories that are not covered or fall neatly into the Baker’s Dozen programme.

Juxtaposed to these needs is another disturbing trend. As workforce issues heat up with the global economy, there is a greater demand for HR services and new technology solutions. This causes new providers to flood the space—which can be both good and bad for the market. New providers can bring new approaches and innovations. But when a new provider fails to perform, word can spread through the HR community and raise concerns in the entire industry. I have long referred to unqualified providers that claim to have capabilities beyond the scope of their experience as “Faux POs.” There needs to be a way to protect unwitting clients from the lure of a Faux PO provider. A more comprehensive system is necessary to help identify the best providers.

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HRO Today STA Update: Thought Leaders Unite

HR Association

By D. Zachary Misko

Thought leaders are the informed opinion leaders and the go-to people in their field of expertise. They are trusted sources who move and inspire people with innovative ideas, turn ideas into reality, and show how to replicate their success. We certainly have a great group of thought leaders and innovators involved in our association and our HRO Today Forum events, as demonstrated by the outstanding group of senior HR executives, thought leaders, and industry experts who attend and speak at our events, in our magazine and our association.

The HRO Today Services and Technology Association is a global association of HR executives, thought leaders, and industry experts working in roles as practitioners, providers and analysts. While the Forum is an excellent opportunity for our members and each of the Forum delegates to participate in thought leadership through great conversations and best practice sharing, the association allows you to continue these actions daily. If you are not already a member of the HRO Today Association, I urge you to do so and keep the conversation, connections and learning, active every month.

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A Technology Focus

HR Association

By D. Zachary Misko

This year’s theme of the HRO Today Forum North America is “Driving Corporate Strategy.” Despite the technology disruption that has roiled much of global business, the need to attract, retain, protect, and serve employees has insulated companies. But now, change is washing over how companies do business and sending ripples across the HR industry. HR is officially being shaken by the tech invasion.

As you will learn from our Forum speakers, panels, and sessions, a rising cohort of tech-enabled leaders are rethinking business and reacting with more creative models. The finalists in our iTalent competition are not surprisingly a part of this movement; they are investing in this vision of the future. Throughout the Forum, we will explore this further and amplify the highest standards of human resources in the management and support of services, technologies, and overall HR functions.

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Thought Leaders Unite

HR Association

By D. Zachary Misko

Thought leaders are the informed opinion leaders and the go-to people in their field of expertise. They are trusted sources who move and inspire people with innovative ideas, turn ideas into reality, and show how to replicate their success. We certainly have a great group of thought leaders and innovators involved in our association and our HRO Today Forum events, as demonstrated by the outstanding group of senior HR executives, thought leaders, and industry experts who attend and speak at our events, in our magazine, and in our association.

The HRO Today Services and Technology Association is a global association of the top HR experts working in roles as practitioners, providers, and analysts. Whilst the Forum is an excellent opportunity for our members and each of the Forum delegates to participate in thought leadership through great conversations and best practice sharing, the association allows you to continue these actions daily. If you are not already a member of the HRO Today Association, I urge you to join and keep the conversation, connections, and learning active every month.

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Back To The Basics

HRO Today STA

By D. Zachary Misko

The HRO Today Global HR Association Advisory Board evaluates member feedback, industry trends, and customer needs to determine what we should include in our annual project plan. As we discussed the initiatives on the table for 2018, it became clear that we should go back to the basics to remind, reteach, and educate HR professionals on the fundamentals of evaluating service and technology needs within the business. So that is exactly what we are going to do.

This year, the HRO Today Global HR Association will build tools to help HR services and technology buyers better determine and manage their needs. This will include the answers to what sometimes may seem like easy questions:

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The Greatest HR Awards on Earth

HRO Today Services and Technology Association

By D. Zachary Misko

Recognition continues to be an important part of employee engagement, corporate culture, and our global HR association. For the past 10 years, the HRO Today Services and Technology Association awards have been a highlight at our annual HRO Today Forums and an aspiration for those in the HR industry worldwide. This year, we’ve decided to do something different and will be recognizing our North America finalists and winners separate from the HRO Today Forum. Our Association Award Dinner and Gala will be held in conjunction with our first HRO Today Services and Technology Association Summit, a conference and training retreat for HR services and technology providers, analysts, and practitioners working in or with a services partner. This event will take place October 17th and 18th at the Union League in Philadelphia, Pennsylvania. The Awards Dinner and Gala will be held the evening of October 18th.

Each year, the association selects a theme that the awards criteria revolve around. The theme of this year’s program is The Greatest HR Awards on Earth – Honoring the Best in HR. Winners for North America will be revealed this year at the HRO Today Services and Technology Association Summit and the EMEA and APAC awards winners will be announced, as usual, at their respective regional HRO Today Forum events in Amsterdam and Hong Kong.

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HRO Today Services and Technology Association Update: C-TEN Goes Live!

HRO Today STA

By D. Zachary Misko

Sensitivity, confidentiality, and insight are all required of great HR leadership. Because the nature of most HR issues requires the utmost discretion, in perhaps no other role does the phrase “lonely at the top” describe daily life as well as it does for the CHRO. There is no more daunting task than helping an organization get hundreds or thousands or tens of thousands of employees all striving in the same direction and agreeing to share common goals and cultural precepts. But where can HR leaders turn for advice, support or best practices? The choices are few and far in between, especially compared to other C-suite officers.

For that reason, in a landmark collaboration, HRO Today magazine and the Wharton Center for Human Resources have combined forces to create the CHRO Today Executive Network, or C-TEN.

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HRO Today Association Update: The Time is Now

HRO Today Zachary Misko

By Zachary Misko

It is nearing the end of the year, and if you are like me, you are wondering where did the year go. It seems every year goes by more quickly then the one before. As individuals, families, and employees, we are always working to maximize our time, save time, and do our best to ensure the time we do spend is meaningful.

While I can’t make time go more slowly or give you any back, I can help you maximize your time and resources at work. The HRO Today Global HR Association provides you access to a network of HR executives and industry experts, interesting articles, best practices, and educational webinars and videos. Like with any company, it is all about the people you work with and the power of the team. Together, you can always accomplish more and better maximize your time. The 4,000-plus members of the association are a great way to increase your team’s strength and keep you informed of what’s happening in the human resources industry. Think of it this way: “The strength of the team is each individual member. The strength of each member is the team.” (Phil Jackson)

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HRO Today Association Update: What Does Thought Leadership Mean to You

HR Association

By D. Zachary Misko

The city centre is beautiful, boasting colorful doors, a great variety of pubs, and narrow cobblestones streets. The city is Dublin and we are excited to be back here again for the 2017 HRO Today Forum EMEA from 6 to 8 November. Recognition, learning, and networking are all part of the plan as delegates will hear from industry thought leaders and experts, discover the talented companies and individuals receiving awards during our Talent Acquisition Leader and CHRO Awards Gala, and meet HR professionals from around the region.

The HRO Today Services and Technology Association is a global association of HR executives, thought leaders and industry experts working in roles as practitioners, providers, and analysts. Whilst the Forum is an excellent opportunity for our members and delegates to participate in thought leadership through great conversations and best-practice sharing, the association allows you to continue these actions daily.  If you are not already a member of the HRO Today Association, I urge you to do so and keep the conversation, connections, and learning, active every month.

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HRO Today Association Update: Time to Shake Things Up!

Zachary Misko HRO Today

By Zachary Misko

We talk a lot about talent acquisition at HRO Today—during sessions at our forum events, in magazine articles, in the webinars and research with our global HR association members, for example. Why wouldn’t we? After all, we’ve been hearing “it’s all about the people,” “the candidate experience is important,” and  “employees are your biggest asset” for many, many years now. I don’t disagree; people are at the heart of the world of HUMAN resources. But as processes, protocols, daily life, people, and technology continue to evolve, business and HR must as well.

Last year, a cell phone store in Tokyo staffed their entire store with robots. This sounds cool, but it’s only one company and one store staffing with robots. Should we be impressed? Should we take notice? Yes, yes, yes! Today, there are more than 10,000 of these humanoid robots working in the region, not only in cell phones stores, but also in fast food restaurants, on cruise ships, in homes, and elsewhere. Imagine the impact this will have on the workplace. What types of jobs will be available to people in the future?  How will this change company culture? Will HR need to add a new question on the job requisition that asks hiring managers if they would like a human or a robot?

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