Workers are feeling more upbeat about advancement prospects.
By Larry Basinait
In the third quarter of 2019, the Worker Confidence Index (WCI) increased by 11.8 points from the second quarter, bringing the index to 116.7—its highest level since the study’s inception.
By D. Zachary Misko
We talk a lot about talent acquisition at HRO Today. It tends to be a common thread for managers, service and technology providers, candidates, and, of course, HR. For several years, we’ve frequently heard people say, “It’s all about the people” or “Employees are your biggest asset.” And I don’t disagree. People are at the heart of so much that is important in the world of human resources. But as processes, protocols, life, people, business, and technology continue to evolve, the HRO Today Association must evolve, too.
Think of it this way: From a TA perspective, organizations will ask questions around which jobs are better suited for people and which others can be handled by automation. However, from a talent management perspective, managers will be asking how this new world of work will impact company culture. And L&D officers will wonder how automation will shape training and development plans.
By Debbie Bolla
As 2019 comes to a close, it’s always fun to look back at our predictions piece from last year to see how our experts fared. Here are some trends that were anticipated and how they played out.
1. Bringing a consumer-like experience to the workplace. As technology continues to infiltrate our lives (hello Alexa and Siri!), Nikki Harland, senior vice president of HR at Paradies Lagardère, said that HR tech needs to be simple too. “Technologies that are complicated and filled with multiple gates and approvals will just begin to fall to the side,” she said.
We rank the top providers of recruitment process outsourcing in EMEA and APAC based on customer satisfaction surveys.
By The Editors
HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.
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