CHRO Jo Mason explains DXC Technology’s agile approach to attracting and retaining talent.
By Debbie Bolla
As a global player in the technology services business, no one understands the speed of change better than DXC Technology. Jo Mason, the company’s executive vice president and CHRO, has led a dynamic and comprehensive approach to human capital management that helps DXC guide its 6,000 clients across 70 countries on their digital transformation journeys, even while the company transforms itself.
View the top-rated providers of total workforce solutions based on our RPO and MSP customer satisfaction surveys.
By The Editors
HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute to buyers directly through our own mailing lists and indirectly through service providers.
This year’s HRO Today Superstars are leading the charge in HR transformation and innovation at their organizations.
By The Editors
We are living in an age of immense disruption. Digital transformation is a top concern in boardrooms across the world, with companies developing and adopting new technologies to reinvent themselves, deliver more value to their customers, and remain relevant in today’s high-paced business climate. Low unemployment and a candidate-driven job market are forcing organizations to reevaluate their approach to talent acquisition and people management. Globalization and an increasingly diverse and connected workforce are transforming the way businesses are run—and HR is at the forefront.
HR experts share six trends that will shape the industry in the coming year.
By Marta Chmielowicz
The past year in HR has been marked by developments in smart technologies, key shifts in workplace management practices, and the rise of alternative forms of work. With artificial intelligence (AI), automation, social media, and a new world of data and analytics at their fingertips, HR professionals have transformed the industry into a more agile and strategic business function. According to DDI’s 2018 Global Leadership Forecast, 71 percent of HR professionals report that their reputation with the senior team as a trusted advisor has improved in the past three years.
Two HR leaders share their innovative strategies that have resulted in industry-leading employee engagement rates.
By Marta Chmielowicz
What motivates talented employees to stay at a company? The answer is complex and multi-dimensional, and often includes factors like opportunities for growth, work with a greater purpose, consistent feedback and recognition, and a schedule that fits their lifestyle. But underlying these elements of a positive work experience is a culture that promotes high employee engagement.
We rank the top providers of recruitment process outsourcing in EMEA and APAC based on customer satisfaction surveys.
By The Editors
HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.
A sector-by-sector review of the HR services market.
By Gary Bragar
NelsonHall’s global business process services (BPS) market forecast reveals that the overall HR services market will grow by 5.8 percent in 2018. Growth is being driven across all HR service and technology markets as more organizations look to leverage HR partnerships and HR platforms with the goal of enabling digital transformation and a high-performance operating model. NelsonHall research analyzes the performance of the HR sector in 2018 and offers predictions of what is to come in 2019.
Seven strategies to keep talent top of mind during the M&A integration process.
By Amy Bush
This has been a bumper year for mergers and acquisitions (M&As). In fact, it’s been a record year, with $2.5 trillion in mergers announced in the first half of 2018 alone.
Artificial intelligence can elevate workforce planning by providing insight into the key skills and growth potential of talent.
By Steven T. Hunt
Gartner predicts that by 2020, artificial intelligence (AI) will create 2.3 million jobs and eliminate 1.8 million. This shift will redefine the value that employees bring to the workplace, and in many cases, make people’s roles more strategic as machines start to take over manual tasks. However, AI’s impact on administrative roles is only the beginning—leadership roles are also set for disruption.
New research indicates that HR service partners and practitioners have different viewpoints about HR technology.
By Larry Basinait
Innovations in artificial intelligence (AI) and analytics, along with developments in cloud, social, and mobile technologies, are making HR systems more intelligent and more engaging. In fact, HRO Today research shows that in just the first three quarters of 2018, there have been over 125 significant product announcements worldwide in the industry. Not only are there an exploding number of core cloud-based HCM systems, but billions of dollars are now being invested in new tools for recruitment, performance management, engagement, training, diversity and inclusion, analytics, well-being, and more.
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