Research & Best Practices

Exactly What Does Quality Mean in the RPO Space?

Ask an HR exec what recruitment process outsourcing (RPO) quality means, and you’re likely to hear about service – how well their provider met their recruiting needs. But, that still leaves a lot of questions unasked.

Because WilsonHCG has the highest raw scores in quality in the industry, HRO Today wanted to know how they are achieving quality. It asked HR professionals directly to learn what does quality mean in a context of recruitment process outsourcing, what are the key drivers of satisfaction, what distinguishes quality service from run-of-the-mill service, and what roles do innovation and cultural fit play in perceptions of quality RPO service?

Find out what their answers are by downloading this research report to see how you can apply them at your company for greater HR success:

Click here to download the report

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