A Decade in the Making
We celebrate our anniversary by looking back and looking forward.
It has been 10 years since SharedXpertise took over the reigns of HRO Today magazine, and I don’t think anyone could have ever possibly predicted how much the industry would change. This field has been transformed by many things—multiprocess HRO, best-in-breed solutions, on-premise to SaaS, the Great Recession, the never-ending war for talent, the rise of RPO, the ACA and consumer-driven healthcare, social media’s growth, the impact of contingent labor, and so much more!
2017 Baker’s Dozen Customer Satisfaction Ratings: Managed Service Programs
By The Editors
HRO Today’s Baker’s Dozen rankings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute both directly to buyers through our own mailing lists and indirectly by sending service providers the link to send to their clients.
Once collected, response data are loaded into the HRO Today database for analysis to score each provider that has a statistically significant sample. For this survey, we required 10 responses from eight companies. We reached out to more than 25 providers of managed service programs.
Taking the Market by Brand
Much like candidates applying for jobs, the employer branding game is constantly changing.
Virtual Reality
Successfully managing remote workers can be achieved with the right planning and tech tools.
In today’s high-tech atmosphere, it’s essential to be able to manage virtual employees effectively. With the right technology, HR executives can ensure that their staff is able to work efficiently from anywhere, without being restricted to nearby offices. There are still a few important things, however, that managers need to keep in mind when utilizing far-flung workers.
Invisible Line
The ways in which organizations manage different types of talent continues to blur.
Rapid growth in the contingent workforce is compelling many businesses to rethink how they identify, access, and onboard the varied skill sets of contingent workers and integrate their work into the full-time workforce.
What Matters to Millennials?
A new research study reveals seven key preferences of younger workers.
With so much riding on millennials’ contributions, just how different are millennials’ expectations from those of the other generations before them? This isn’t the easiest question to answer.
Hello Employee Experience
From sourcing to exit interviews, learn ways to engage with talent throughout their entire tenure.
1. Create amazing experiences for candidates and employees
Right on Schedule
Predictive technology is driving both patient and nurse satisfaction up while pushing costs down.
It’s no secret that the healthcare industry continues to face tumultuous times. On one hand, the demand for patient care services is surging, prompted largely by an improving economy and an aging U.S. population that requires more services. On the other hand, growing shortages of qualified nurses and other clinicians leave hospitals and healthcare organizations around the country struggling to fill vacancies.
Moving Toward Maturity
A recent survey provides a snapshot of the current state of human capital management systems.
Human capital management (HCM) technology is an ecosystem that advances and matures one component at a time. Changes and additions are often prompted by new waves of technology in response to evolving business conditions. Like any other technology, an HCM platform is more than the sum of its parts. Different solutions are inexorably linked to each other by common data elements and through cross-cutting business processes. The maturity of the system essentially drives value to the business and must therefore be evaluated holistically.What components make up a mature HCM technology ecosystem?
The Future is Now
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