January February 2020

Insuring HR’s Success

CHRO Jeanie Heffernan’s people-first strategy drives an 89 percent employee engagement rate at Independence Health Group.

By Debbie Bolla

Some relationships have what it takes to stand the test of time, and the 20-year partnership between Independence Health Group CEO Dan Hilferty and the organization’s Executive Vice President and CHRO Jeanie Heffernan is a prime example. The pair began working together in 2000 and they have successfully navigated the complex and ever-changing health insurance industry ever since.

The New Talent Experience

Tech strategies that create workforce efficiencies while engaging and exciting candidates and employees alike.

By Marta Chmielowicz

Today’s HR leaders face the challenge of becoming a top talent destination, building the workforce of the future, and providing critical insights to key decision-makers. They must manage enterprise-wide digital transformation efforts, introducing new capabilities to better attract, retain, and engage talent -all while improving operational efficiency and enabling a more agile way of working.

Decreasing the Generational Divide

TD Bank shares its strategies to embracing a multigenerational workforce and creating a culture of collaboration.

By Marta Chmielowicz

A new phrase has gone viral on the internet and social media, bringing to light a fundamental disconnect between younger generations and baby boomers: “Ok, boomer.” And as it makes the rounds on social media, emerging in memes, hashtags, t-shirts, and even the halls of parliament, it is also increasingly making its way into the workplace -raising culture concerns that could have dire consequences for businesses.

The Start of Something New

Technological innovations and generational demands are poised to transform the way work is done in 2020 and beyond.

By Emily He

The future of work has been a hot topic in recent years, fueled by a barrage of technological advancements impacting nearly every industry and organization. Business leaders far and wide are being pushed to innovate or risk falling behind -and HR leaders are no exception. New developments in artificial intelligence (AI), machine learning, and chatbots are shaking up the landscape for HR, raising concerns around automation and job displacement while forcing teams to adapt to changing employee expectations and evolving workplace norms.

New Hiring Mindset

Filling critical gaps, building talent pools, and increasing worker tenure are some of the benefits organizations can experience from a total workforce solution.

By Debbie Bolla

Where is top talent within the organization? How can skill gaps be filled internally? What business strategies will help achieve workforce optimization? To answer these questions, more and more organizations are looking into a total workforce solution.

Building Strategy Into Rewards

From identifying rising talent to reducing turnover, predictive analytics help make employee recognition programs more proactive.

By Jesse Harriott

HR leaders know it takes work to attract and maintain top talent. Locating, hiring, and retaining the best people for each open role calls for an ongoing give-and-take between employer and employee -and data is a must to master the inner workings of these dynamics. To engage quality talent and embark on the only long-term path to greater profits, organizations need to refine their talent strategy and the analytics that make it possible.

Perfect Together

Integrating global payroll and HR systems can lead to greater accuracy, better security, and lower costs.

By Judith Lamb

Ask the world’s leading global companies about their greatest asset, and most will respond with “our people.” At the same time, attracting and retaining top talent remains a top concern among executives, according to The Conference Board’s C-Suite Challenge 2019 research. That is why HR departments across the world are trying to enhance the employee experience at every turn. But in doing so, these teams are so focused on serving the day-to-day needs of the workforce that they occasionally overlook otherwise obvious opportunities to improve the function overall. Case in point: payroll.

Critical Compliance Issues

HR leaders need to keep an eye on these six regulatory issues.

By Mike Trabold

With the flip of the calendar to a new year, one thing on the mind of many HR professionals is the ever-changing regulatory landscape. According to the 2019 Paychex Pulse of HR Survey, 35 percent of HR leaders cite keeping up with regulations among their top challenges.

2019 HRO Today Research Roundup

View some of the top results of our recent research studies.

By Larry Basinait

The world of work is changing quickly, and the key to staying ahead is staying informed. From company culture to social media strategy and employer brand best practices, HRO Today research reports address the key questions on the minds of HR professionals. Here, we share some of the top findings.

CEO’s Letter: Why Goliath Lost

By Elliot H. Clark We all grew up listening to the story of David and Goliath. This is a tale of how a young shepherd boy volunteered to face the…
HRO Today

Editor’s Note: All Ears

By Debbie Bolla

Can you hear me now? Can you hear me now? No, I am not talking about cell phone service. I am talking about how today’s employees want to provide feedback and feel like their employers are listening to them. But in many cases, workers aren’t being heard -or at least that is the perception. In fact, Gallup’s research finds that only three in 10 U.S. employees strongly agree that their opinions seem to count at work.

HRO Today

HRO Today Association Update: HR Leaders Unite!

By Renée Preston

At its core, a professional association will unite and inform people who work in the same industry. Associations provide networking and professional development opportunities, allowing members to connect with their peers and industry experts.