Work Redefined
Seven CHROs share the new realities of work and how the challenges of 2020 have driven them to make disruptive change.
By Debbie Bolla
“Empathy, flexibility, and resiliency defined 2020,” says Kathie Patterson, CHRO of Ally Financial. Taking a closer look, Patterson couldn’t be more spot-on.
A Strong Case for Humanity
After a trying year, leaders are finding success motivating and inspiring employees through acts of empathy.
By Marta Chmielowicz
As the world faced unprecedented challenges in 2020, employers differentiated themselves in equally unprecedented ways. Flexibility, transparency, emotional well-being, health and safety, inclusion, work-life balance—all of these became key priorities as companies squared off against an unpredictable future. The central element unifying these strategies? Empathy.
Reworking Work
Examining the effect of COVID-19 on knowledge workers in Australia and Japan.
By Marta Chmielowicz
The COVID-19 pandemic forced individuals, teams, and organisations around the world to rapidly adapt to new restrictions on work. To understand the impact of these changes on the workforce, Atlassian and Paper Giant conducted a research study of 5,000 workers in five countries: Australia, the U.S., Japan, Germany, and France.
Putting Employees First
Employee experience is a top priority in the post-COVID business climate.
By Marta Chmielowicz
The emergence of remote work has forced organisations to reimagine the workplace, accelerate digital transformation, and enhance the employee experience (EX).
Changes Ahead
A new study examines pre- and post-pandemic workplace sentiments by industry.
By The Editors
Organisations reacted differently to the challenges posed by the COVID-19 pandemic. Qualtrics’ new study, WorkDifferent: How COVID-19 Gives Us the Opportunity to Reimagine the Employee Experience, takes an industry-specific look into the workplace before and during COVID-19 and the steps organizations can take to evolve the employee experience.
Strategies for Success
Paysafe’s virtual employee engagement events improved connection, well-being, and leadership.
By Marta Chmielowicz
When Paysafe was confronted with the reality of the COVID-19 pandemic last March, it faced significant challenges. The culture of the organisation was largely office-based and centred around town halls, events, and parties; the executive leadership team was in the process of restructuring; revenues fell dramatically overnight; and the heightened risk of cyberattacks required new measures to protect the business.
Anticipated Workplace Changes
Motivation, support, and evolving work models are on HR’s 2021 agenda.
By The Editors
How has the pandemic changed how employees work and what they want in the coming year? Edenred’s new report Power Up Your People sought to answer those questions. Nearly 2,000 UK workers share the aspects of work that have made a positive impact and their expectations for 2021.
Learning from Hardship
Companies share how they are adapting to the continued challenges of COVID-19.
By Simon Kent
A few weeks before the turn of the year, there was a sense of optimism in the air. Vaccines were coming, the battle against COVID-19 appeared to be being won, and everyone was saying good riddance to the end of an awful year in the hope of a more positive 2021.
Digital Connectivity
CHRO Cindy Fiedelman shares how she navigates the safety of both essential and remote workers during the global pandemic while overseeing an acquisition.
By Debbie Bolla
The COVID-19 pandemic posed many challenges for nearly all business leaders, but add on a European acquisition conducted mainly virtually and you’ll start to feel the weight on Cindy Fiedelman’s shoulders. The CHRO of Digital Realty, a leading global provider of data center solutions, rose to the occasion, ensuring the safety of her essential and remote workers; ushering in a new workforce that doubled the size of the business; and aiding in corporate strategy. In fact, she says, “This couldn’t have been a better year to be an HR leader.”
Riding the Wave of Change
In the midst of a pandemic, HR technology takes center stage.
By Marta Chmielowicz
Throughout 2020, HR leaders have had to be ready for anything. From navigating safety regulations across hybrid teams to responding to ever-changing staffing requirements, these executives are staying ahead of rapid disruption by embracing transformation. Technology has played a key role, allowing HR teams to streamline their processes while remaining connected with a newly remote workforce.
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