By Elliot H. Clark
Seven years ago I was given the privilege to lead HRO Today and since then many people have asked me questions about the Baker’s Dozen programs that we run each year. Most of the questions are about how we do it and a few on why we do it. I was reminded of the why this year when we had two providers tell us they wanted to opt out of their participation.
I want to be clear. This program is not “optional” based on a provider’s choice.