April 2020

2020 Baker’s Dozen Customer Satisfaction Ratings: Employee Engagement

We rank the top providers based on customer satisfaction surveys.

By The Editors

An engaged workforce is a necessity in today’s competitive business world. View our ranking of the top employee engagement service providers and find the right partner for your organization.

COVID-19: HR Responds

Six HR leaders share how they are managing through a global crisis.

By Debbie Bolla

For organizations, employees, and the world at large, these are unprecedented times. As quickly as the coronavirus (COVID-19) spread across the globe, HR leaders responded, ushering their organizations with the needed resources to ensure employee safety, health, wellness, and productivity. HRO Today spoke with six HR leaders on how they are managing through the global crisis that is COVID-19. Great insight here—stay safe and lead on!

COVID-19

COVID-19: Learning From APAC

How companies in the region are handling the pandemic.

By Michael Switow

Faced with the human and economic costs of a public health crisis, companies throughout Asia-Pacific have been quick to implement new measures and contingency plans for how to operate during a pandemic.

CEO’s Letter: Workforce Management in the Era of Psycho-lation

By Elliot H. Clark

OK, I am stir-crazy—as I am sure are many of you—and it is only day four of working from home as I write this. Humans are social creatures and our ability to team with others is a cornerstone of our evolution into becoming Earth’s dominant species. Of course, there are times when people don’t get along well, and the answer for that is an HR department.

HRO Today

The New Frontier

Technology and analytics are among the main drivers shaping the future of HR.

By Karen Crone

What challenges do leaders face and what steps are they taking to best position their organizations for success? These are the questions a recent survey from Paycor was looking to answer when it asked leaders of U.S.-based small and medium-sized businesses (SMBs), or those with less than 1,000 employees, to share their thoughts about the present and future of HR. While the feedback from the front lines confirmed and amplified the findings of other researchers, several new and telling details have emerged.

A Climate-Friendly Culture

Best practices HR departments can implement to demonstrate their commitment to sustainability and corporate responsibility.

By Grant Goodrich

HR plays a large role in helping organizations achieve their business objectives, but one area where the function could have a larger impact is helping shape policies that contribute to climate-conscious behavior.

Ensuring Equity

Reducing the gender pay gap remains an important business consideration, but organizations should watch out for red flags and red herrings when conducting their analyses.

By Allison Hoeinghau

Recent headlines have been filled with issues related to pay equity, both in the U.S. and abroad. Many companies pay their employees without regard to gender, but issues at a small number of high-profile companies have cast scrutiny on this matter. Companies have begun to realize the steep yet oftentimes hidden costs of unequal pay.

The World of Benefits

Organizations are expanding the scope of their benefits offerings to attract and retain top talent.

By Marta Chmielowicz

Faced with increased competition for talent and a diverse labor pool, organizations are pressured to provide benefits programs that meet the needs of all their workers. While health and retirement benefits are still the norm, SHRM’s 2019 Employee Benefits survey reveals that today’s top employers are moving beyond standard offerings in order to attract and retain a competitive workforce.

benefits

Building Brand Resonance

For recruitment and retention, communicating a brand proposition that engages all talent populations is the key to success.

By Marta Chmielowicz

Today’s job seekers care as much about the way a company conducts its business as they do about the business it’s in. With Mercer’s 2019 Global Talent Trends report indicating that two in five employees plan to leave their organizations in the next 12 months and 97 percent of C-suite executives predict an increase in competition for talent, it is more important than ever for companies to create and communicate an employer value proposition (EVP) that resonates with top talent.

Employer Brand

Reaping the Rewards

Five trends to consider when designing a recognition program.

By Debbie Bolla

Today’s organizations invest heavily in recognition programs, according to a WorldatWork study which found that some spend as much as 10 percent of payroll on employee recognition. While the average investment is two percent of total payroll, organizations that are incentivizing their workforce do it with good reason. Their return on investment includes happy, loyal workers who are productive and more likely to stay—factors that are critical in today’s tight talent market.

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