Data-Driven Strategy

Following these eight steps is critical to unearthing culturally relevant data insights.
By Michael Switow
There is no shortage of data for HR professionals. From recruitment data to promotions, productivity, absenteeism, timesheets, expenses, and retention metrics, data that can be used to craft better workforce strategies is being created every day. Yet many HR leaders struggle to realise the power of people analytics, choosing instead to rely on instinct and experience.
Making Pay-for-Performance Work

A new incentive programme was instrumental to driving business results and culture change at Gates Corporation.
By Michael Switow
When the Gates Corporation hired Rick Goh to be its HR director for East Asia and India four years ago, the Denver-based multinational organisation was undergoing a cultural transformation following its acquisition by the Blackstone Group two years earlier.
Returning Home

Recruiting overseas Filipino professionals can help organisations fill roles with high-quality talent.
By Michael Switow
Ron Oliver Santor, a full-stack software engineer with a resume built on fintech experience, left his home in Manila in 2018 to advance his career. The pay and opportunities seemed better in Singapore where he joined 200,000 of his countrymen, more than half of whom were professionals like himself.
Recruitment Process Outsourcing 2020: EMEA and APAC

We rank the top providers of recruitment process outsourcing in EMEA and APAC based on customer satisfaction surveys.
By The Editors
HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute both directly to buyers through our own mailing lists and indirectly by sending service providers the link to send to their clients.
Editor’s Note: Sentiment and Data

By Michael Switow
As Asian companies negotiate the starts and stops of the COVID-19 pandemic—economic contraction, altered ways of working, plus new opportunities and challenges—an increasing number of HR decision-makers and employers are unhappy at work.
A recent survey by JobStreet reports that nearly half of Singaporean hirers say that being the bearer of bad news, including announcing layoffs and salary cuts, has left them psychologically drained, whilst one-third of employers report being unhappy at work.
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