HR Buyer Toolkit

HRO Today Association’s “HR Buyer Toolkit” is a comprehensive guide designed to empower HR practitioners in their crucial role of partnering with HR Service Providers. In the dynamic landscape of Human Resources, navigating the procurement process effectively is essential. This toolkit is your go-to companion for success.

Comprising a wealth of knowledge, the HR Buyer Toolkit includes definitions, detailed descriptions, and sample resources organized into 5 stages of the HR buyer process: Discovery, Assessment/Selection, Governance, Implementation and Program Management. Developed by the Association’s Standards and Practices Committee, the Toolkit will continue to grow to best serve members seeking to streamline the collaboration between HR professionals and service providers.

Whether you’re seeking to onboard new partners, refine your existing relationships, or make informed decisions, this resource is your trusted ally.

Discovery Stage

During the Discovery Stage, companies are researching the [specific HR service or technology] industry and familiarizing themselves with the marketplace in general. You should attempt to gain information relevant to the HR service or technology that you are considering or have decided to outsource, this may include; available providers, products, testimonials, case studies, etc.

Governance Stage

Although effective discovery and contracting are essential foundations to a successful partnership between a buyer and seller, disciplined governance is often what ensures a solid relationship, service and opportunities to further develop the service in the future.

Program Managment Stage

The ongoing management of the overall strategy and tactical elements of the RPO partnership to help ensure the TA function meets/exceeds its business goals.

Assessment/Selection Stage

The Evaluation or Assessment Stage is focused on a structured evaluation of the vendors’ proposals followed by negotiations that result in a final shortlist of vendors for final contract negotiations.

Implementation Stage

The Implementation Stage covers the activities required to take all ideas and intentions and develop them into a formal, planned outsourcing program and to make the transition to the outsourced service. Specifically these activities are: Defining the transition project Transferring staff, if applicable and Defining the Service Level Agreement (SLA).