How TUFTS Medical Center Transformed Acquisition To Deliver Top Talent Today & Tomorrow – Leveraging People, Process And Technology To Fuel A New Recruitment Strategy
Kara Greer, Chief Human Resources Officer, Tufts Medical Center
Diane Fleishmann, Vice President Client Services, Cielo
Filling crucial roles with top talent is vital for any health organization to deliver quality patient care. To attract and retain this talent in the longterm, building a talent pipeline is essential. From early talent to DEI, the right strategy can lead to an increase in hiring manager satisfaction and acceptance offers while decreasing time-to-fill. This session will focus on how Tufts Medical Center and its strategic Recruitment Process Outsourcing Partner Cielo created a talent acquisition approach that effectively attracts talent today while forming a robust pipeline for the future.
Key takeaways from the session include:
- Proven ways to develop an innovative talent roadmap that delivers the mission-critical hires you need
- How to create internal change now while remaining focused on the long-term strategy
- The benefits of working with a strategic, external partner to help you achieve TA success
Leader Muscle Memory – Rebuilding Strength To Move Foreward
Meagan Sutton, Director Leadership and Learning, Houston Methodist
Edda Tinis, Director of Organizational Development, Houston Methodist
As COVID-19 emerged globally, healthcare leaders were called on to continuously adjust practices to meet frequently changing understanding of safety measures, treatment protocols, and emerging best practices. As the pandemic continued to rage on, the increasing levels of demands, public scrutiny, staffing challenges, and politicizing of pandemic response resulted in extraordinary levels of stress placed on healthcare leaders. Knowing that leaders were the group with the most direct influence on employee engagement and retention which were essential to meet patient and community demands during and following the pandemic, Houston Methodist focused on several initiatives to increase resiliency in leaders and reinforce their core leadership skills. This session will focus on how Houston Methodist took a multi-faceted approach to provide tools and resources, develop and deploy resiliency programs, and provide just-in-time leadership skills training and reinforcement to enhance leader effectiveness in the midst of challenging times.
Learning objectives for this session include:
- Identify techniques to continue to foster a strong culture in the midst of highly uncertain times
- Define how leadership behaviors impact engagement and retention during “normal” and pandemic times
- Identify leadership tools and resources that are effective in the midst of challenging times
- Understand resiliency programs that can be utilized for both leaders and staff
- Discover characteristics of just-in-time learning that builds muscle-memory of leadership skills
Creating An Agile HR Strategic Plan During Continuous Change
Presented By: Susi Takeuchi, Chief Human Resources Officer, UCLA Health
Industry experts expect significant changes to shake up the healthcare landscape in the next few years. Developing and optimizing human capital is a priority for every business. For healthcare providers, the additional consideration of patient outcomes can add even more weight to the gravity of the HR role. Learn how UCLA Health developed a HR Strategic Plan using a team-based strategic planning process that stays current and relevant.
- Understand the approach to establish a HR Strategic Plan that is broad and flexible during changing times
- How to develop a HR Strategic Plan that connects and contributes to the organization’s mission, vision and values
- The importance of ensuring that the “cobblers’ kids have shoes”
Fireside Chat: At The Center Of The Storm – Managing Through The Crisis
Elliot Clark, Chief Executive Officer, SharedXpertise Media
Cecilia McKenney, Chief Human Resources Officer, Quest Diagnostics
Talent acquisition is strategic, yet companies ask recruiters to do too much. This conversation is about how you craft a strategy that is effective, metric-driven, and streamlined.
- Strategy vs outcomes: Recognize if your internal TA team is spending too much time making hiring managers and operational leaders feel good about their strategy for finding talent instead of being focused on outcomes
- Recruiting time: How to effectively manage recruiters to avoid them from being consumed in meetings about candidates, intake calls, etc further limiting their effectiveness
- Meeting the market: How candidates in healthcare have too many hoops to jump through to be considered a viable option and why limit activities that don’t change the outcome such as multiple phone screens and in-person interviews
What’s In A Number – How COVID-19 Brought Out The Best In Our HR Talent
Presented By: Creslyn Foster, Chief Human Resources Officer, Spindletop Center
The global pandemic has yielded unprecedented challenges for everyone. Special events such as the Olympics, graduations, and weddings have been postponed or drastically altered to accommodate the “new normal-ish” environment we now have at this time. Leaders within organizations are struggling with maintaining optimal employee morale while simultaneously navigating unchartered territory. This session will provide information and insight regarding how leaders can elevate employee morale by implementing innovative engagement methods.
Key take-a-ways include:
- Learn how to utilize technology to enhance and improve employee morale.
- Discover the multiple platforms to ascertain employees’ feedback and thoughts
- Create opportunities for growth and learning
- Learn the importance of active listening and taking action