May-2018

An Rx for Contingent Workers

How a vendor-neutral MSP alleviates challenges for healthcare organizations.

By Leanne Oatman

Today’s integrated managed services models help healthcare organizations navigate complex challenges and attract the best talent to their organization. And this is more important than ever, for according to a 2017 Moody’s Investor Services report, overall hospital operating expenses outpaced operating revenues. With labor representing the most significant portion of hospital operating expenses, these financial challenges are fueling the need for healthcare organizations to reconsider hiring models. One option for contingent labor is a vendor-neutral managed service program (MSP).

Domo Arigato Mr. Roboto

By Elliot H. Clark

When you start a column off with a title from a Styx song, you are really dating yourself. Nonetheless, it seemed appropriate. HRO Today has recently completed a research report, sponsored by Alexander Mann Solutions, highlighting the rapid integration of artificial intelligence (AI) into HR technology and infrastructure. Within the study, there are several interesting findings which will be presented in detail at the HRO Today Forum North America.

Change is Good

By Debbie Bolla Not in a million years did I ever think I’d have a virtual assistant at my fingertips to help me keep track of all my never-ending deadlines.…

A Technology Focus

By D. Zachary Misko

This year’s theme of the HRO Today Forum North America is “Driving Corporate Strategy.” Despite the technology disruption that has roiled much of global business, the need to attract, retain, protect, and serve employees has insulated companies. But now, change is washing over how companies do business and sending ripples across the HR industry. HR is officially being shaken by the tech invasion.

2018 Baker’s Dozen Customer Satisfaction Ratings: MSP

We rank the top providers based on customer satisfaction surveys.

By The Editors

HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis. For this survey, we required 10 responses from seven companies.