march-2015

Editor’s Note: Challenge Accepted

By Debbie Bolla Editor-in-Chief Everyone faces challenges in their roles and HR is no exception. As I read through this month’s issue, three concerns appeared in not just one but…
debbie bolla

Scoring Big

Berlin Packaging leverages Net Promoter methodology to measure and improve both customer and employee satisfaction By Paul Mansour It goes without saying -or at least it should -that 
a happy…