Tag Archives: HRO Today Association

HRO Today STA Update: Collaboration for HR

HR Association

Sensitivity, confidentiality, and insight are all required of great HR leadership. However, the nature of most HR issues requires the utmost discretion. In perhaps no other role does the phrase “lonely at the top” describe the daily life as well as it does for the CHRO. There is no more daunting task than to help an organization get hundreds, thousands, or tens of thousands of employees all striving to achieve common goals and cultural precepts. However, where do HR leaders go for advice, support, or best practices? There are few answers to that question that come even close to the many choices available for other C-suite officers.

For that reason, one year ago, HRO Today and the Wharton Center for Human Resources combined forces in a landmark partnership to create the CHRO Today Executive Network (C-TEN).

The Wharton Center for HR has worked with HRO Today and the leadership of the C-TEN to address the pressing questions CHROs need to answer in order to be extraordinary in their jobs.

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HRO Today STA Update: Join the Conversation

HR Association

By D. Zachary Misko

With its canals, world-famous museums, and historical sights, Amsterdam is one of the most romantic and beautiful cities in Europe. We are excited to be back again for the 2018 HRO Today Forum EMEA, 5 to 7 November. Recognition, learning, and networking are all part of the plan as delegates will hear from industry thought leaders and experts, discover the talented companies and individuals receiving awards during our gala and awards luncheon, and meet HR professionals from around the region.

The HRO Today Services and Technology Association is a global association of HR executives, thought leaders, and industry experts working in roles as practitioners, providers, and analysts. Whilst the Forum is an excellent opportunity for our members and each of the Forum delegates to participate in thought leadership through great conversations and best practice sharing, the association allows you to continue these actions daily. If you are not already a member of the HRO Today Global HR Association, I urge you to do so to keep the conversation, connections, and learning active every month.

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CEO’s Letter: Protecting HR Investments in Services and Technology

HRO Today

By Elliot H. Clark

For many years, HRO Today has provided numerous customer satisfaction based rankings of providers through the HRO Today Baker’s Dozen Customer Satisfaction surveys. We appreciate the notoriety and respect the practitioner community has placed in the methodology of the ranking. However, we only perform this kind of study in up to 10 areas of technology or service. This leaves many categories that are not covered or fall neatly into the Baker’s Dozen program.

Juxtaposed to these needs is another disturbing trend. As workforce issues heat up with the global economy, there is a greater demand for HR services and new technology solutions. This causes new providers to flood the space—which can be good and bad for the market. New providers can bring new approaches and innovations. But when a new provider fails to perform, word can spread through the HR community and raise concerns in the entire industry. I have long referred to unqualified providers that claim to have capabilities beyond the scope of their experience as “Faux POs.” There needs to be a way to protect unwitting clients from the lure of a Faux PO provider. A more comprehensive system is necessary to help identify the best providers.

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Join the Conversation

HR Association

By D. Zachary Misko

Thought leaders are the informed opinion leaders and the go-to people in their field of expertise. They are trusted sources who move and inspire people with innovative ideas; turn ideas into reality; and know and show how to replicate their success. We certainly have a great group of thought leaders and innovators involved in our association and our HRO Today Forum events, as demonstrated by the outstanding group of senior HR executives and industry experts who attend and speak at our events, in our magazine, and as part of our association.

The HRO Today Services and Technology Association provides members with the opportunity to learn, connect with other professionals, share best practices and content on our website, and discuss and set industry standards within HR and outsourcing. Learning through our Thought Leadership Councils (TLCs) continues to be a member favourite and attract a large audience via our live programs and on-demand TLC library. The TLC functional categories are designed as a member benefit for networking, engagement, and to strengthen the relevance to HRO Today magazine, our events, and HR(O) in general.

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Protecting HR Investments in Services and Technology

HRO Today

By Elliot H. Clark

For many years, HRO Today has provided numerous customer satisfaction based rankings of providers through the HRO Today Magazine Baker’s Dozen Customer Satisfaction surveys. We appreciate the notoriety and respect the practitioner community has placed in the methodology of the ranking. However, we only perform this kind of study in up to 10 areas of technology or service. This leaves many categories that are not covered or fall neatly into the Baker’s Dozen programme.

Juxtaposed to these needs is another disturbing trend. As workforce issues heat up with the global economy, there is a greater demand for HR services and new technology solutions. This causes new providers to flood the space—which can be both good and bad for the market. New providers can bring new approaches and innovations. But when a new provider fails to perform, word can spread through the HR community and raise concerns in the entire industry. I have long referred to unqualified providers that claim to have capabilities beyond the scope of their experience as “Faux POs.” There needs to be a way to protect unwitting clients from the lure of a Faux PO provider. A more comprehensive system is necessary to help identify the best providers.

Continue reading →

HRO Today STA Update: Thought Leaders Unite

HR Association

By D. Zachary Misko

Thought leaders are the informed opinion leaders and the go-to people in their field of expertise. They are trusted sources who move and inspire people with innovative ideas, turn ideas into reality, and show how to replicate their success. We certainly have a great group of thought leaders and innovators involved in our association and our HRO Today Forum events, as demonstrated by the outstanding group of senior HR executives, thought leaders, and industry experts who attend and speak at our events, in our magazine and our association.

The HRO Today Services and Technology Association is a global association of HR executives, thought leaders, and industry experts working in roles as practitioners, providers and analysts. While the Forum is an excellent opportunity for our members and each of the Forum delegates to participate in thought leadership through great conversations and best practice sharing, the association allows you to continue these actions daily. If you are not already a member of the HRO Today Association, I urge you to do so and keep the conversation, connections and learning, active every month.

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A Technology Focus

HR Association

By D. Zachary Misko

This year’s theme of the HRO Today Forum North America is “Driving Corporate Strategy.” Despite the technology disruption that has roiled much of global business, the need to attract, retain, protect, and serve employees has insulated companies. But now, change is washing over how companies do business and sending ripples across the HR industry. HR is officially being shaken by the tech invasion.

As you will learn from our Forum speakers, panels, and sessions, a rising cohort of tech-enabled leaders are rethinking business and reacting with more creative models. The finalists in our iTalent competition are not surprisingly a part of this movement; they are investing in this vision of the future. Throughout the Forum, we will explore this further and amplify the highest standards of human resources in the management and support of services, technologies, and overall HR functions.

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Thought Leaders Unite

HR Association

By D. Zachary Misko

Thought leaders are the informed opinion leaders and the go-to people in their field of expertise. They are trusted sources who move and inspire people with innovative ideas, turn ideas into reality, and show how to replicate their success. We certainly have a great group of thought leaders and innovators involved in our association and our HRO Today Forum events, as demonstrated by the outstanding group of senior HR executives, thought leaders, and industry experts who attend and speak at our events, in our magazine, and in our association.

The HRO Today Services and Technology Association is a global association of the top HR experts working in roles as practitioners, providers, and analysts. Whilst the Forum is an excellent opportunity for our members and each of the Forum delegates to participate in thought leadership through great conversations and best practice sharing, the association allows you to continue these actions daily. If you are not already a member of the HRO Today Association, I urge you to join and keep the conversation, connections, and learning active every month.

Continue reading →

Back To The Basics

HRO Today STA

By D. Zachary Misko

The HRO Today Global HR Association Advisory Board evaluates member feedback, industry trends, and customer needs to determine what we should include in our annual project plan. As we discussed the initiatives on the table for 2018, it became clear that we should go back to the basics to remind, reteach, and educate HR professionals on the fundamentals of evaluating service and technology needs within the business. So that is exactly what we are going to do.

This year, the HRO Today Global HR Association will build tools to help HR services and technology buyers better determine and manage their needs. This will include the answers to what sometimes may seem like easy questions:

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The Greatest HR Awards on Earth

HRO Today Services and Technology Association

By D. Zachary Misko

Recognition continues to be an important part of employee engagement, corporate culture, and our global HR association. For the past 10 years, the HRO Today Services and Technology Association awards have been a highlight at our annual HRO Today Forums and an aspiration for those in the HR industry worldwide. This year, we’ve decided to do something different and will be recognizing our North America finalists and winners separate from the HRO Today Forum. Our Association Award Dinner and Gala will be held in conjunction with our first HRO Today Services and Technology Association Summit, a conference and training retreat for HR services and technology providers, analysts, and practitioners working in or with a services partner. This event will take place October 17th and 18th at the Union League in Philadelphia, Pennsylvania. The Awards Dinner and Gala will be held the evening of October 18th.

Each year, the association selects a theme that the awards criteria revolve around. The theme of this year’s program is The Greatest HR Awards on Earth – Honoring the Best in HR. Winners for North America will be revealed this year at the HRO Today Services and Technology Association Summit and the EMEA and APAC awards winners will be announced, as usual, at their respective regional HRO Today Forum events in Amsterdam and Hong Kong.

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