CHRO-Focused Article

Cognizant of Change

Head of HR Pradeep Bhaskaran shares his organisation’s tech strategies for managing an agile and collaborative international enterprise.

By Simon Kent

In 2007, Pradeep Bhaskaran joined Cognizant to oversee HR for 10 countries around the world. Today, that number is 47. As head of HR for global growth markets, Bhaskaran is responsible for more than 60,000 associates across 52 nationalities that speak 34 languages. And those figures are only set to grow.

Bhaskaran

Strength in Numbers

Cigna’s CHRO John Murabito leverages a data-rich people strategy to drive proactive business decisions.

By Debbie Bolla

“What we do in HR starts with the needs of the business.” That’s Executive Vice President and CHRO John Murabito’s guiding philosophy for the human capital management approach at Cigna, a global health services organization that recently acquired Express Scripts. This major acquisition added more than 50 percent headcount to the already 45,000-plus global workforce. So it’s not surprising that one of the business’ top priorities is navigating the change that comes with more than doubling its workforce.

John Murabito

Educating Through EVP

David Schubert shares Baptist Health South Florida’s strategies for building its talent community.

By Debbie Bolla

Employer branding. Employee value proposition (EVP). Artificial intelligence (AI). Diversity and inclusion (D&I). These buzzwords have been around the talent landscape for the last few years and are here to stay. So how can talent acquisition leaders get ahead in one of the tightest markets in years? David Schubert, assistant vice president of talent acquisition for Baptist Health South Florida, has some answers.

Baptist Health

From the Ground Up

With a focus on infrastructure and branding, Leigh McCluskey developed Advisor Group’s best-in-class talent acquisition function.

By Marta Chmielowicz

Imagine joining a billion-dollar organization left without a talent acquisition department after being sold off from its parent company -with only five months to get one established. That was the predicament that Leigh McCluskey found herself in on her first day as vice president of talent acquisition at Advisor Group.

Leigh McCluskey

A Strong Dose of Strategy

Four key principles guide talent acquisition at Fresenius Medical Care North America.

By Marta Chmielowicz

When Greg Pardo joined Fresenius Medical Care North America as its vice president of talent acquisition, the TA function was unfocused and overworked. Although the department was rolling out three to five major programs and hiring 17,000 associates a year, there was little focus on impact or alignment with broader business goals. One thing was clear: Fresenius’ talent acquisition function was in need of transformation.

Greg Pardo

How Digital HR Solves Business Challenges

Schneider Electric is transforming its human capital management approaches one tech solution at a time.

By Olivier Blum

Demands on employees have increased -and HR must keep pace or risk falling behind. It’s a daily occurrence that employees attend video conferences, use workplace productivity apps, and receive smartphone notifications. They can’t wait for their HR department to catch up with them via phone calls or letters. Modern workers want the same prompt customer service experience that they receive from online marketers. They also expect to feel empowered by their HR departments, not disenfranchised by them.

Digital HR

Cutting-Edge Change

How new technologies are revolutionising HR in an Asian icon.

By Michael Switow

Shirley Fong is the vice president of human resources at Li & Fung, a trading company that started from very humble beginnings exporting Chinese porcelain and silk and which now operates one of the most world’s extensive supply chains. The company employs some 17,000 people in more than 230 offices across 40 markets.

Un-Conventional HR

EVP of HR Liz McAuliffe explains how she carries the Un-carrier culture of T-Mobile through to the talent strategy.

By The Editors

Within one’s career, taking the biggest risk often comes with earning the biggest reward. Just ask Liz McAuliffe. McAuliffe is now the executive vice president of HR at T-Mobile, the self-proclaimed Un-carrier that is radically changing its approach to both its customers and employees, adopting a people-first strategy that listens first and acts second. McAuliffe has spearheaded this transformation, introducing a number of initiatives to better support employees in their personal and career growth -and drive business success as a result. Learn more here.

Liz McAuliffe

HR Innovation

This year’s CHRO of the Year Award finalists are being recognized for redefining human capital management.

By Marta Chmielowicz

In today’s competitive business world, talent has the potential to be the greatest strength of an organization and one of its most powerful sources of competitive advantage. But developing a top talent pool requires more than just a good recruitment strategy: culture, technology, data insights, benefits, learning, engagement, and more are emerging as top considerations. Chief HR officers are responsible for managing all of these elements of the talent strategy while delivering business results.

CHRO of the Year Award

Taking Flight

David Wilkinson’s strategy for Boeing’s global talent management is ready for takeoff.

By Debbie Bolla

With nearly 20 years of experience managing talent around the world with stints in London, Dubai, and North America, no one is better suited to pilot success for Boeing’s new global approach to human capital acquisition than David Wilkinson. The global infrastructure and operations director has been tasked with building a foundation that enables the tech company to compete for the best candidates in its many divisions. Here, he shares the challenges of the current market, the technology that empowers Boeing’s candidate experience, and how to reach talent on a global scale while embodying a local relevance.

HRO Today March 2019