Market Pulse: Duke Energy inks HR outsourcing contract w/ Hewitt

CHARLOTTE, N.C., May 16 /PRNewswire-FirstCall/ — Duke Energy todayannounced that Hewitt Associates, a global human resources services firm, hasbeen selected to provide comprehensive HR back-office administrative servicesto the company’s U.S. and Canadian employees and retirees.

Under the seven-and-a-half-year contract, effective July 1, Duke Energywill outsource to Hewitt its back-office administration and relatedinformation technology systems in the United States and Canada, includingpayroll, active employee and retiree health and insurance enrollment andstatus, retirement plan administration, staffing and training enrollment andstatus, work force event and salary administration, and performance managementadministration. Other terms of the deal were not disclosed.

The contract will directly affect roughly 100 of Duke Energy’s 21,500employees, with most of the affected employees located at the Charlotteheadquarters site. Hewitt will offer employment to most of the Duke Energyemployees performing the work covered in the contract. Ultimately, all DukeEnergy’s U.S. and Canadian employees and benefit plan participants will seechanges in the manner in which they access some HR information and/or how theyperform certain HR-related functions.

“Hewitt currently provides back-office administration for Duke Energy’sretirement and retiree health and insurance plans, and we are confident thiscontract will be a successful continuation and expansion of that partnership.This will enable us to provide enhanced service to our employees and retirees,while providing a more efficient way to handle back-office human resourceswork,” said Chris Rolfe, Duke Energy vice president of human resources. “Weare also pleased that many Duke Energy employees will continue to work withDuke Energy as Hewitt employees.”

With more than 60 years of experience, Hewitt Associates (NYSE: HEWNews) isthe world’s foremost provider of human resources outsourcing and consultingservices. The firm consults with more than 2,300 companies and administershuman resources, health care, payroll and retirement programs on behalf ofmore than 300 companies to millions of employees and retirees worldwide.Located in 35 countries, Hewitt employs approximately 20,000 associates. Formore information, please visit http://www.hewitt.com .

Duke Energy (NYSE: DUKNews) is a diversified energy company with a portfolioof natural gas and electric businesses, both regulated and unregulated, and anaffiliated real estate company. Duke Energy supplies, delivers and processesenergy for customers in the Americas. Headquartered in Charlotte, N.C., DukeEnergy is a Fortune 500 company traded on the New York Stock Exchange underthe symbol DUK. More information about the company is available on theInternet at: http://www.duke-energy.com .

Posted May 25, 2005 in Engaged Workforcein Sourcing

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