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September 17, 2024 | Day 1 Agenda
8:00AM
Registration and Breakfast
9:00AM
Chairman’s Welcome
Speaker:
Dave Gajadhar, Business Transformation Advisor, ResultantGroup
9:15AM
CHRO Panel Discussion: The Transformational Future of HR: Building a Roadmap for Success in an Evolving Landscape
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Key talent challenges in healthcare in an era of continuing transformation
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Strategies for retention of key talent to drive health outcomes and quality of care
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Redefining talent acquisition strategies: harnessing AI and data analytics for precision hiring
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Cultivating a culture of continuous learning and development: revolutionizing employee training and education
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Embracing Diversity, Equity, and Inclusion (DEI): strategies for building inclusive workplaces and promoting health equity
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Resilience in crisis: developing agile HR organizations to navigate healthcare challenges and ensure ongoing preparedness
10:00AM
Building the Future Healthcare Workplace – An MU Health Care Case Study
In the rapidly evolving landscape of healthcare, creating a workplace that fosters innovation, collaboration, and resilience is paramount. Join us for an indepth case study on MU Health Care’s journey to building the future healthcare workplace. This session will explore the strategic initiatives, technological advancements, and cultural transformations that have positioned MU Health Care at the forefront of modern healthcare environments. Discover actionable insights and best practices to inspire and guide your own organization’s journey toward a progressive and dynamic healthcare workplace.
Introducing Beth and MU Health
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Why MU Health leaned into employee recognition
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Outcomes of MU Health’s employee recognition program
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Current & future challenges facing healthcare workplaces
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Beth’s vision and recommendations for the healthcare workplaces of the future
Speakers:
10:30AM
Harnessing the Right Talent Metrics to Drive Business Impact
Healthcare organizations face steep workforce challenges, and the right metrics can be the key to overcoming them. After years of misdiagnosing the issues, talent acquisition leaders are gaining visibility through data to guide strategic decisions. But identifying the metrics that drive substantial impact is challenging.
Join us for an engaging and interactive session designed to help you focus on the data that can support meaningful forward-looking strategies for your talent organization. In this session, Sevenstep workforce strategy experts dig into current trends, challenges and metrics you should be thinking about. We will guide you through a process to help you match metrics to their business impact and provide a practical framework to apply to your organization. We will also draw lessons learned from the story of a Fortune 50 healthcare client that benefitted from the innovative use of data to predict hiring difficulty, reduce aging reqs by 40%, cut time to fill by 18 days and boost hiring manager satisfaction—a great example of applying metrics for impact.
- Practical Framework: Learn how to identify and track key metrics that drive business impact
- Innovations and Technology: Learn how technology is evolving to better apply metrics and predictive analysis to influence outcomes.
- Real-World Success: Explore a real-world case study showcasing improvements in recruitment efficiency and satisfaction
11:00AM
Morning Coffee and Networking
11:30AM
Why You Can’t Secure Top Healthcare Talent and What You Can Do About It
Healthcare CEOs and leaders know the struggle is real: hiring and workforce planning consistently rank as their #1 challenge. Backed by the American College of Healthcare Executives (ACHE) reporting it as the top concern for two years straight, this session tackles the problem head-on.
LevelUP goes beyond the problem, sharing secrets of success. We’ll explore why some organizations consistently attract top talent and will equip attendees with practical approaches to elevate your talent attraction strategies. Join us and discover how to make your organization a magnet for the best and brightest in healthcare.
Speaker:
Diana Hinojosa, VP, Recruitment Solutions, LevelUp HCS
12:00PM
How to Reduce the Pitfalls of Hiring in Healthcare, Due to the Challenges and Everchanging Regulatory Environment
Staffing and retention is one of the largest challenges regarding the efficiency and “health” of any Healthcare System. However, the ability to retain candidates, have them meet orientation dates and to stay in compliance with state/federal and municipal requirements can be extremely tricky; especially with the high volume of new regulations within the Consumer Reporting industry.
Here is your chance to join us in discussing the onboarding process of background screening and Occupational Health requirements; providing helpful tools and legal updates for speeding up the hiring process, while making sure to keep in compliance with consumer reporting laws.
Learning Objectives:
- How to reduce time to hire pertaining to background screening
- Best Practices for screening to reduce hiring risk
- Understanding of recent litigation/class action lawsuits against employers and how to avoid the pitfalls
- Understanding of current Federal (FCRA) and state guidelines/legislation
- Learning Ban the Box, Clean Slate, Fair Chance, Salary Verification Restrictions and Drug Testing trends
Speaker:
Linda Thurmond Murrell, VP of Verifications, Universal Background Screening
12:30PM
Networking Lunch
2:00PM
Balancing Act: Managing DE&I in Times of Budget Constraints
HR practitioners are walking a tightrope in terms of managing tightening budgets while still prioritizing diversity, equity, and inclusion (DE&I) initiatives. This presentation aims to explore practical strategies and innovative approaches for HR directors navigating the delicate balance of managing DE&I in environments of budget cuts.
- Maximizing impact by prioritizing DE&I efforts that align with organizational goals and values
- Harnessing the power of employee resource groups and affinity networks to drive DE&I initiatives with minimal financial investment
- Implementing cost-effective training programs and workshops to foster a culture of diversity and inclusion
- Establishing collaborations with external organizations and community groups to enhance DE&I efforts without significant financial burden
- Utilizing data analytics to identify areas of opportunity and measure the impact of DE&I initiatives, optimizing resource allocation for maximum effectiveness
Speaker:
Latrinda Williams, Senior Director, Diversity, Equity, Inclusion and Culture, Mercalis
2:30PM
Finding the Right Balance: Effective Strategies for Core and Contingent Staffing in Healthcare
3:00PM
Afternoon Networking Break
3:30PM
Interactive Discussions: Healthcare and Life Sciences industry Workforce 2030 Skills, Readiness and Relevant Competencies to Optimize Automation, Robotics and Gen AI / Edge AI
In this session, participants will have the opportunity to discuss the most cutting-edge learning and development issues in small groups.
Moderated By:
Dave Gajadhar, Business Transformation Advisor, ResultantGroup
4:15PM
Chairman’s Summary
Speaker:
Dave Gajadhar, Business Transformation Advisor, ResultantGroup
5:30PM
Pre-Awards Networking Reception
September 18, 2024 | Day 2 Agenda
8:15AM
Registration and Breakfast
8:50 AM
Chairman’s Welcome
Speaker:
Dave Gajadhar, Business Transformation Advisor, ResultantGroup
9:00AM
Crafting a Resonant Employer Brand and Enhancing Candidate Experience
Attracting and retaining top talent requires more than just offering competitive salaries and benefits. It demands the creation of a resonant employer brand that speaks to the values, culture, and opportunities offered by your organization. Moreover, ensuring a positive candidate experience is essential for attracting and retaining top talent. In this session, we will discuss effective ways to craft a compelling employer brand and enhancing the candidate experience to attract, engage, and retain the best talent in the industry.
- Defining your organization’s unique employer value proposition (EVP) to resonate with candidates
- Creating authentic and compelling employer branding messages that reflect your organization’s culture and values
- Leveraging digital and social media platforms to amplify your employer brand and reach top talent
- Optimizing the candidate journey to provide a seamless and positive experience from application to onboarding
- Measuring and evaluating the effectiveness of your employer branding and candidate experience initiatives
Speakers:
Cathy Henesey, Vice President, Talent Acquisition, HR Shared Services, AdventHealth
Robert Shaw, Senior Manager Talent Attraction & Innovation Strategy, AdventHealth
9:30AM
Why More Candidates is Not the Solution! Your Biggest Obstacle to Success is You, Not the Market
- Best in class application process
- Recruiter management
- Quality conversations
- Candidate first philosophy from your hiring team
10:00AM
How Seattle Children’s Hospital Boosted Belonging and Retention with Recognition
Seattle Children’s Hospital’s Michelle Primley Benton, director of engagement and retention, shares what she wished she’d known embarking on her journey to creating a sense of belonging among healthcare providers, the challenges she faced, and the breakthroughs she experienced through meaningful peer recognition. Learn how she discovered inroads to solving for employee engagement and retention challenges through Seattle Children’s recognition program, and expanded it to focus on core connections between patients and family, with a mobile-first technology design that provided actionable insights for senior leadership. With Nearly 40% of healthcare providers seriously considering leaving their organization, according to Mercer research, there’s a great deal to learn from Seattle Children’s Hospital’s journey to using recognition as a vehicle for belonging to support healthcare workers and the sustainability of the organization.
Speaker:
Michelle Primley Benton, Director – Engagement and Retention, Seattle Children’s Hospital
10:30AM
Morning Coffee and Networking
11:00AM
Panel Discussion: Harnessing AI to Drive Efficiency and Harness Innovation
This roundtable aims to foster an interactive discussion among HR professionals and industry experts, providing insights into harnessing AI’s potential to drive innovation and improve efficiency.
- Addressing HR ethical dilemmas surrounding AI
- Strategies for ensuring transparency and accountability in HR, AIdriven decision-making processes
- Training programs and skill development initiatives to prepare the workforce for AI integration.
- Future Perspectives: AI-driven Healthcare Transformation in HR
Moderated by:
Dipankar Bandyopadhyay, Global HR Leader and Former CHRO, Carelon Global Solutions
Panelists:
Brent Pett, Senior Director, Planning & Execution Leader, Elevance Health
Kristy Singletary, Director, L&D Strategy Lead, Pfizer
Amy Smith, CHRO, Village MD
11:45AM
Leading as the First!
Participants will hear from the speaker regarding her own experience serving as the first diversity officer during a global pandemic in the aftermath of the murder of George Floyd, Breonna Taylor, and others, and in the backdrop of ongoing political tension.
- Engaging around lessons learned in the advancement and the formal structuring of DEI within an organization
- Organizational structuring and support that has led to the success of the role
- Lessons learned that have helped to position the organization for continued success
- The critical nature of DEIJ in healthcare
12:15PM
Networking Lunch
1:00PM
Interactive Discussions: Healthcare Industry Aging Workforce and the Change in Dynamics of the Current Multi-Generational Workforce
In this session, participants will have the opportunity to discuss the most cutting-edge learning and development issues in small groups.
Moderated By:
Dave Gajadhar, Business Transformation Advisor, ResultantGroup
1:45PM
Building Your Future-Ready Workforce: Reskilling & Upskilling Strategies
The pharmaceutical industry is undergoing a transformative shift, with advancements in areas like AI and data analytics demanding a new skillset from its workforce. To stay ahead of the curve, big pharma companies must invest in their most valuable asset: their people. This session dives into effective reskilling and upskilling strategies specifically designed for the big pharma landscape. We’ll explore how to identify critical skill gaps, equip your employees to leverage cutting edge technologies, and cultivate a culture of continuous learning that empowers your team and fuels long-term success.
- Future-proofing skills assessment: identifying in-demand skills and assessing current workforce skill gaps
- Developing customized training programs to close critical skill gaps and foster continuous learning.
- Reskilling for emerging technologies: equipping your workforce with the skills needed to leverage AI, automation, and other emerging tools
- Encouraging continuous professional development through incentives, mentorship programs, and knowledge-sharing initiatives
2:15PM
Closing Keynote: We Can Thrive Together- By Creating Psychological Safety and a Sense of Belonging for All
Everyone longs for psychological safety. Psychological safety means an absence of interpersonal fear. When psychological safety is present, people are able to speak up with work-relevant content.
This session will focus on helping people understand how to create psychological safety and a sense of belonging for all. By developing specific skills, we can create safer and higher performance work environments. We will learn to embrace diversity so we can improve the quality of life, health, and wellbeing for all.
Speaker:
Dr. Sandra Ogunremi, VP, Diversity, Inclusion and Belonging, Monument Health
2:45PM
Chairman’s Summary and End of Conference
Speaker:
Dave Gajadhar, Business Transformation Advisor, ResultantGroup
