2016 Baker’s Dozen Customer Satisfaction Ratings: Talent Management Technology

We rank the top providers of talent management platforms based on customer satisfaction surveys.

By the Editors

Talent management technology providers offer a wide range of solutions to encourage an efficient and seamless hiring process. Some of the services include applicant tracking, onboarding, performance management, learning and development, and video interviewing. The organizations in our survey offer some, or all, of these.

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Recognition On The Rise

HR Outsourcing
By Melissa Vandyke

For many years prior to the great recession, astute HR leaders knew the positive impact that employee rewards and recognition could have on their ability to improve employee engagement, retention, and cultural alignment. Although their efforts often took a backseat to other initiatives during the economic downturn, recent research now shows three-fourths of all U.S. businesses use non-cash rewards and recognition to motivate their core constituencies, and that these businesses conservatively spend almost $77 Billion annually[1] on these efforts. Additionally, multiple management consultancies now incorporate rewards and recognition into their advisory services and continuously find them to be top levers for increasing engagement metrics and retention scores.

What forces have collided in the new economy to garner rewards and recognition national attention across a broad spectrum of management, consulting and HR disciplines? What trends exist to guide future efforts? The Incentive Research Foundation, a nonprofit dedicated to research and education on the topic of motivation in the workplace, has spent over two decades tracking down the answers to these questions. And interestingly, the new economy has proffered some intriguing dynamics in this arena.

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HROT STA Global Executive Director’s Letter: Another Successful Year

Over the last year, while working with our Board of Advisors and members, the SharedXpertise team has accomplished a lot and had much to celebrate.

I am inspired by the opportunity to engage, work with, and know the outstanding group of practitioners, providers, thought leaders, analysts, and industry experts that make up our association membership. I am also inspired by our growth in membership engagement. For example, our monthly Thought Leadership Councils, or “TLCs”, continue to attract a large audience to discuss best practices, issues, and ideas in talent acquisition, talent management, employee relations & services, and outsourcing. These live discussions are held the second week of each month, and our on demand viewership is up 40 percent. The TLCs were launched just a year ago in North America and Europe, and I am pleased to announce that we have engaged more than 5,000 people through them to date!

The APAC TLCs were also launched last year and will reach their one-year anniversary in May. I am motivated by the amount of networking and best-practice-sharing happening within the association, whether it is oneon- one through connections made through our new online directory and pro le pages or by posting content to our website. I am also pleased with the leadership and support of our Global Board of Advisors, which supports and drives excellence within the APAC, EMEA, and North America regions (https://www.hrotoday.com/ association/global-board-of-advisors/).

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Job Security: How Uneasy Are Workers?

HR Outsourcing

Top 5 Findings from Yoh’s Third Quarter Employee Well-Being Study

By Christa Elliott

HRO Today magazine has partnered with Yoh Recruitment Process Outsourcing to produce the Employee Well Being Study, which provides an index to measure employment security in the United States. Perceptions of job security are particularly interesting to government entities because of the impact that they have on American spending habits and, by extension, the U.S. Gross Domestic Product.

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Well-Being for the New Year

headshotAs 2016 begins, we at HRO Today Global Magazine look forward to the upcoming year. We hope everyone is ready to make some new resolutions about their career life and to commit to focusing on their well-being.

This is my first issue as an editor of HRO Today Global Magazine, and I welcome the opportunity to learn as much as I can in order to provide the most timely, accurate, and important information about what is happening in the industry.

In this issue, we look at the importance of human resources throughout one’s life and career, as well as the importance of employee well-being. We have a feature on relocation and the benefits of travel and working abroad on assignment. This experience greatly enhanced our contributor’s life, and he reports on the important things he learned in his career abroad. We also have an article that discusses the results of our recent employee well-being survey—the index has dropped to lowest level since the study’s inception. With a focus on employees and on talent, we feature an HR Top Trends Q&A with Accenture’s Veerle Dero, who discusses the ‘workforce of one’ and how employee wellbeing is critical to finding and retaining high-quality recruits.

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Getting it Right

Organizations expect—and deserve—compliance, accuracy, and quality hires from their vetting process.

Most HR executives want the best, most accurate, and most relevant information about job candidates. The idea is that information about academic achievement, employment history, credit practices, and community citizenship will reveal what job opportunities for which the person is—or isn’t—well-suited.

One problem is getting that information is fraught with peril. A simple online search of criminal records is seriously inconsistent: There are often false negatives and false positives. And when it comes to global background screening, there are numerous requirements—and sometimes, competing priorities.

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RPO: Global Leaders

Here are the rankings of this year’s Baker’s Dozen list for RPO in EMEA and APAC.

By The Editors

HRO Today’s Baker’s Dozen rankings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute both directly to buyers through our own mailing lists and indirectly by sending service providers the link to send to their clients.

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Rising Above

Our annual roundup of the top leaders in HR.

By the Editors

2015 was an exciting year for human resources executives and technology and services providers. Now more than ever, organizations are realizing the impact the people element has on driving the bottom line. In fact, according to new HCI research, 93 of executives agree that high employee engagement is critical to business success. Employee engagement stems from workplace and organizational culture. And who is driving this? HR!

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