Looking Back, Looking Ahead

By Debbie Bolla

As 2015 comes to a close, we are already looking ahead to the challenges that 2016 promises to bring. In our annual predictions piece, Solving the Talent Puzzle on page 8, author Russ Banham sums up the coming year quite nicely: “The most pressing issues confronting HR remain the acquisition, retention, and effective use of talent, particularly as it relates to an organization’s culture, employment brand, and employee engagement.”

This time of year I also think back and wonder: How did our experts fare with their predictions for 2015?

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HRO Today Research Confirms Common Sense

By Elliot Clark

It is always a great relief when one of our research reports is met by a chorus of: well that makes sense. We do many custom research reports per year. In fact, in the past year, we have generated more than 1,700 downloads of our reports. Most of our research is aimed at strategic-level human resources and talent acquisition or organizational development professionals. Two of our recent reports showed the stunning revelation that the world—fl awed as it is—actually does make sense.

The first report was one instigated by us. WilsonHCG (www.wilsonhcg) was rated as the top quality provider on a raw score basis on our 2014 HRO Today Baker’s Dozen RPO Customer Satisfaction Study. We wanted to know what they were doing differently than other providers to rank at the top of many key, quality-of-service survey items. We asked them to give us a grant to study this phenomenon and are grateful for their support. We studied the general market and compared them to WilsonHCG’s clients. We found consistency with both groups. The WilsonHCG clients weren’t easy going. In fact, there was no discernible difference in what they expected. What we did find was that a “quality outcome” is about both the provider and the CLIENT!!!

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2015 Baker’s Dozen Customer Satisfaction Ratings: Employee Screening

By the Editors

HRO Today’s Baker’s Dozen rankings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute both directly to buyers through our own mailing lists and indirectly by sending service providers the link to send to their clients

Once collected, response data are loaded into the HRO Today database for analysis to score each provider that has a statistically significant sample. For this survey, we required 13 responses from 10 companies.

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Navigating Workforce Changes

Learn several trends in temporary labor management derived from
a gathering of HR professionals.

By The Editors

There’s no doubt about it: The way people work is changing and how organizations accommodate and manage the diverse needs of talent is evolving too. The wireless, interconnected world is a game-changer at every level, from how people socialize to how employees deliver their work. Technology has certainly opened new doors and contributes to how organizations approach projects and deadlines, and advance the bottom line.

How can companies keep up with this ever-changing world? It’s not easy, and there isn’t necessarily a one-size-fits-all answer. But technology should be part of the
big picture strategy in how organizations approach and manage talent. “Tools are emerging that allow an enterprise to have an pervasive and direct relationship with workers regardless of their operating status. From that connection the entire continuum of engagement with workers evolves,” says Stephen DeWitt, CEO of technology solutions provider Work Market.

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Global Playmakers

Our CHRO of the Year Awards makes its way to our European Forum to recognize international leadership. Meet our finalists here.

By The Editors

Global HR leaders understand the value that today’s top talent brings to an organization—ideas, risk-taking, and innovation. It is HR’s job to strategically attract and retain those employees while harnessing their talent to drive bottom- line results. And our CHRO of the Year awards recognizes the individuals that are achieving success in such efforts.

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Cielo Adds Presence in Budapest – 10/13

New recruitment center opening in Hungary

Cielo, global provider of recruitment process outsourcing (RPO) solutions is adding to its European growth. Today the investment in its latest office opening in central Budapest, Hungary was announced today.

This new European Recruitment Centre extends the firm’s network of existing EMEA offices, supporting the region’s significant business growth. From the Budapest office, dedicated recruitment teams will attract, source and hire quality talent for clients, through the use of Cielo’s exclusive SkyRecruit technology platform. The new site will also house Cielo’s European Sourcing Centre of Excellence, with an expected 150 new employees joining the organization in 2016.

Adding Up – 9/25

Randstad acquires career transition solution services provider, RiseSmart

Randstad Holding nv is adding to its expertise with the recent announcement of acquiring a 100 percent stake in RiseSmart, San Jose, California, provider of contemporary career transition services.

RiseSmart’s transitioning services assist companies who have undergone a change, such as restructuring, downsizing, or mergers, where their employees are impacted. RiseSmart offers a more innovative product than their traditional competitors by utilizing a proprietary, smart technology-driven approach that accelerates the time to place transitioning candidates 60 percent faster than the national average, adding to Randstad’s already prominent portfolio of human resource services.