Highlights from the biggest bash at LA HR Week.
It might have been an early Mardi Gras, but participants at the RPO Alliance “Mardi Gras in LA” Party had a blast anyway. The event, which provided a forum for LA HR Week attendees to learn more about RPO and HRO, was held February 8 at the Hyatt Century Plaza and drew dozens of party-goers. Sponsored by Brassring, CRI, Hyrian, Kelly HRFirst, and Prudential Relocation, the party also gave away prizes through a drawing.
Four leading providers talk about buyer needs, maximizing the RPO process, how to collaborate, and other intangibles to make the relationship a success.
Brandt Hamby (BH) is executive vice president of business development for StraightSource. He was previously VP of operations and helped build and manage a service delivery model that supported successful RPO engagements.
The one-size-fits-all proposal harms the buyer as well as the provider.
Imagine the following conversation in a doctor’s office…
“Doctor, I’ve been having headaches for the past year.”“OK, let me examine you and see what I can find.”
Jacksonville, FL-based Recruitmax said it won a record 83 new enterprise clients last year and recently posted its 33rd consecutive quarter of year-over-year revenue gains. As a result, the company is planning significant infrastructure, service and development investments in 2006 to support rapid growth.
Last year “was a huge success,” said Derek Mercer, the company’s founder and CEO.
Revenues increased more than 75 percent in 2005 from demand for its strategic workforce management software applications. The company showed strength throughout the world with global wins including powerhouses KPMG in South Africa, British Sky Broadcasting, and Singapore Airlines. In North America, it captured such well-known brands as Boeing, Whirlpool, Northrop Grumman, Ann Taylor Stores, and Lehman Brothers. In addition to 83 new enterprise clients, Recruitmax added more than 200 new clients to its small and mid-sized [SMB] product suite.
St. Petersburg, FL-based First Advantage, a global risk mitigation and business solutions provider, has acquired SkillCheck, Inc., an international pre-employment testing and educational skills assessment company. Following the recent acquisitions of applicant tracking software and recruiting services, First Advantage has created the Hiring Solutions Group within the employer services segment. This group will be led by Rick Mansfield, executive vice president of the Hiring Solutions Group, and former chief marketing officer of First Advantage Corporation.
Headquartered in Burlington, MA, SkillCheck serves thousands of organizations and more than 15,000 installed users worldwide. Since its inception in 1988, the company has provided skills testing products and services to staffing agencies, corporate human resources departments, training organizations, and schools.
“I am thrilled to be kicking off the year with the addition of advanced skills testing services to our employer services offering,” said John Long, chief executive officer of First Advantage Corporation. “This latest product expansion continues to solidify the depth and breadth of our services package for human resources professionals worldwide.”
The vast majority of companies with formal retention plans were likely to keep turnover among mid-level managers to five percent or less, according to a report from the Aberdeen Group. The findings were derived from an online survey of 170 human resources professionals conducted by the Human Capital Institute.
The results point to a widespread movement to keep talent in a fragile marketplace. A large majority of HR pros participating in the study—85 percent—said hiring and keeping talent was a key issue for them. A thorough review of financial data performed by Aberdeen showed that the average cost of replacing staff—measured in terms of disruptions in customer service, production, and direct HR costs—was $13,295. Executives, naturally, commanded a higher premium, identified by Aberdeen as $80,515 per hire.
These and other key findings in the report will be the topics of discussion when Dr. Katherine Jones of Aberdeen hosts a Rideau-sponsored webinar on February 22 at 11:00 a.m. central time. Jones leads Aberdeen’s Human Capital Management practice. Find out more about the webinar by visiting www.Rideau.com.
Recruitment process outsourcing (RPO) firm Pinstripe of Brookfield, WI has launched a new healthcare group under the direction of newly appointed executive vice president Jill Schwieters. The group will focus on healthcare providers, clinical laboratories, medical equipment manufacturers, pharmaceutical companies, biotechnology firms, and other medical and healthcare organizations in addressing the ongoing challenges of recruitment, utilization, and retention of highly qualified healthcare staff.
“Recruiting and retaining top talent is today’s No. 1 challenge throughout the healthcare industry,” said Schwieters. “Organizations across the country are grappling with shrinking supply and growing demand for specialized healthcare, scientific talent, and biotech workers, with fewer and fewer resources available to get these employees in place. In most areas, the healthcare labor market is so competitive that it comes down to who can get to the top talent most quickly, putting a real strain on employers and their HR departments.”
In RPO, healthcare organizations entrust the tactical processes and day-to-day management of recruiting employees to specialized service providers such as Pinstripe. They offer state-of-the-art technology, best-in-class processes, and experienced HR professionals usually at a cost lower than can be achieved internally.
Jacksonville, FL-based Recruitmax has acquired InScope Corporation, a provider of competency-driven human capital management solutions for mid- to large-size organizations. This acquisition further expands the company’s ability to attract and retain top talent.
Based in Purchase, NY, InScope’s competency management solutions allow companies to create a consistent standard for hiring, measuring, promoting, and compensating employees, giving HR professionals an objective basis for managing their workforce. Products include competency modeling tools and competency and job model libraries. The libraries are defined with both behavioral indicators and interview questions grouped by function and industry.
“The addition of InScope’s competency management offerings is a natural fit for the Recruitmax strategic workforce management suite,” said Derek Mercer, founder and chief executive of Recruitmax. “The library of competencies, behavioral indicators, job models and interview questions adds a new dimension to our suite of applications, including improved workforce planning capabilities and increased consistency throughout the product suite.”
Outsourcing service provider EDS has sold its A.T. Kearney Executive Search business to an investment group led by Edward Kelley, a former board member and president of the European operations of Korn/Ferry International.
The vast majority of A.T. Kearney Executive Search’s senior management team participated in the transaction, and most are among the firm’s new owners. Terms of the transaction were not disclosed
Reaping the benefits of recruitment process outsourcing requires careful due diligence in the selection of providers.
Companies looking to recruit talent are faced with a bewildering array of offerings: High Street to executive, contingent or retained, search, selection, interim, contract. When it comes to optimizing performance and leveraging increased service levels, a plethora of new offerings is available—managed service programs, preferred supplier, master vendor, recruitment management, and employment process outsourcing—all claiming to save you time and money.
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