Talent Acquisition

In the war for talent organizations must develop a multi-layered talent acquisition approach in order to gain a competitive edge and attract coveted passive candidates. A talent acquisition strategy should be high-touch—engaging with candidates throughout the entire lifecycle from application to hire to onboard. Technology powers organizations to elevate the candidate experience. Social media channels offer the opportunity to deliver engaging content and reinforce employment branding to top talent.

Hyrian’s New Division Targets Mid-market Employers

Recruitment process outsourcing provider Hyrian has created Hyrian OnDemand, a new division to provide services to companies with more than 100 employees. The company last year handled 12,000 hires in 48 and is on track to fill 20,000 positions this year.

“We want Hyrian OnDemand to be the recruitment department for mid-size companies,” said Daniel Solomons, CEO and president of Hyrian. He noted that every seven seconds another boomer turns 60, and approximately 15 percent of the workforce will be eligible to retire during the next five years, and businesses face a serious challenge during the next 20 years.

Founded in 1997, Hyrian operates offices in Los Angeles (headquarters) and Plymouth, MN; it will open a New York office later this year.

Kenexa Acquires Knowledge Workers to Expand in Public Sector

Wayne, Pa-based Kenexa, a provider of talent acquisition and retention services, has acquired Denver-based Knowledge Workers, Inc, which has nearly two decades of experience providing HR consulting and technology-based services to government clients. Financial terms of the deal were not disclosed.

“Knowledge Workers has the expertise in staffing and human capital management in the government sector, while Kenexa has an established foothold in the commercial sector,” said Rudy Karsan, Kenexa’s CEO. “With the impending labor shortage in the public sector, talent acquisition and retention solutions will become increasingly important. We anticipate that Knowledge Workers’ existing relationships in the federal government sector will better enable Kenexa to enter this key vertical market.”

Kenexa provides outsourcing, employee research, and software to help organizations recruit and retain workforce talent. Its services include applicant tracking, onboarding, employment process outsourcing, phone screening, skills and behavioral assessments, structured interviews, performance management, multi-rater feedback surveys, employee engagement surveys and HR Analytics.

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TalentFusion awarded Recruitment Process Outsourcing contract by Wheelabrator

Wheelabrator Technologies operates 17 waste-to-energy facilities and six independent power plants across the United States and is a subsidiary of Waste Management. The renewable energy company has selected TalentFusion as its sole recruitment process outsourcing (RPO) provider.

In 2005, TalentFusion implemented a pilot phase RPO program with Wheelabrator to begin transitioning recruitment responsibility to TalentFusion. TalentFusion used the pilot to refine existing work flows and to optimize the recruitment process at Wheelabrator.  Once the pilot was successfully completed, the relationship expanded into Wheelabrator’s full RPO program. 

“The Business Process Outsourcing industry is attempting to define what exactly constitutes a true RPO deal”, said David Pollard, President & CEO of TalentFusion. “I am very proud that TalentFusion has played an industry leadership role in that process, now adding Wheelabrator to our growing list of  pure SLA-based RPO clients.”

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Hewitt Associates Expands Benefits Outsourcing and Consulting Relationship With Catholic Health Initiatives

Hewitt Associates, a global human resources services company, announced today it will provide HR business process outsourcing (BPO) services to Catholic Health Initiatives, a national nonprofit health corporation. This is an expansion of the companies’ benefits outsourcing and consulting relationship, as Hewitt has provided defined benefit outsourcing services to Catholic Health Initiatives since 2001 and benefits consulting services since 1989.

Under the new 10-year agreement, Hewitt will provide HR BPO services, including contact center, recruiting, relocation, health and welfare, and workforce administration services to approximately 45,000 Catholic Health Initiatives employees in the U.S. Financial terms of the deal were not disclosed.

"For most companies, HR administration is not a core business," said Mike Wright, HR outsourcing sales and accounts industry lead at Hewitt. "HR is Hewitt’s core area of expertise and has been for 65 years. We’re excited to have the opportunity to leverage our deep HR content knowledge and process experience for the benefit of Catholic Health Initiatives and its employees."

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HRO World 2006: Looking Back, Looking Forward

HRO World’s chairman looks back at HRO World 2003-2005 and helps us look forward to 2006.

by Jay Whitehead

April 26 and 27 will represent either the last HRO World Conference in New York City of which I will be chairman, or not.

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HOW WE SOLVED: Giving ABX’s HR a Lift

Outsourcing recruitment enabled a cargo carrier’s consolidation plan to take off. The provider’s involvement includes designing a mobile recruitment center.

by HROT Staff

When Wilmington, Ohio-based ABX Air, the Airborne Express spin-off, needed to ramp up its hiring last year, it looked to outsourcing to give it a lift. Expanding its base of employees from 7,800 to more than 13,000 in 2005, the company faced a tall order to fill mostly sorting positions as well as others at its 19 U.S. hubs. However, with some outside help and a few unique tools, the cargo specialist was able to meet its needs following a whirlwind recruitment effort.

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Developing Teams in China

Understanding and responding to today’s empowered employees in the world’s most populous nation doesn’t come cheap.

by Rachael Pogson

With all eyes on China, organizations entering the market for the first time or devising their plans for expansion are clamoring to understand the implications of the cultural transformations that have accompanied the swift economic and political reforms of the past two to three decades.

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Rethinking the HRO RFP

The one-size-fits-all proposal harms the buyer as well as the provider.

by Jason Berkowitz

Imagine the following conversation in a doctor’s office…
“Doctor, I’ve been having headaches for the past year.”“OK, let me examine you and see what I can find.”

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RPO Alliance “Mardi Gras” Party

Highlights from the biggest bash at LA HR Week.

by HROT Staff

It might have been an early Mardi Gras, but participants at the RPO Alliance “Mardi Gras in LA” Party had a blast anyway. The event, which provided a forum for LA HR Week attendees to learn more about RPO and HRO, was held February 8 at the Hyatt Century Plaza and drew dozens of party-goers. Sponsored by Brassring, CRI, Hyrian, Kelly HRFirst, and Prudential Relocation, the party also gave away prizes through a drawing.

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Expanding the Role of RPO Providers

Four leading providers talk about buyer needs, maximizing the RPO process, how to collaborate, and other intangibles to make the relationship a success.

by Andy Teng

Brandt Hamby (BH) is executive vice president of business development for StraightSource. He was previously VP of operations and helped build and manage a service delivery model that supported successful RPO engagements.

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