Performance Management & Rewards

Agile, Adaptable, and Innovative

As workplace demands continue to evolve due to COVID-19, HR leaders share best practices for growing employee skills.

By Marta Chmielowicz

There is no arguing that 2020 has been a challenging year for business. From switching to remote work seemingly overnight to making ends meet in an economic downturn, organizations have had to be agile, adaptable, and innovative to stay afloat. And employees are feeling the impact: Workers across industries are being asked to adjust to rapidly changing conditions in an uncertain climate, often facing furloughs, shifting job requirements, and entirely new modes of work.

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2020 Baker’s Dozen Customer Satisfaction Ratings: Recognition

We rank the top providers based on customer satisfaction surveys.

By The Editors

HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.

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Prioritizing Privacy

Much work remains to prepare recognition programs for new privacy regulations despite stiff penalties for non-compliance.

By Larry Basinait

Over the last two years, an increasing number of countries and U.S. states have enacted privacy laws designed to protect individuals. Privacy laws are legal frameworks that set guidelines for the collection, storage, and processing of personal information.

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The Power of Recognition

Employee recognition can help maintain positive company culture during a crisis.

By Debbie Bolla

Recognition has always been a valuable tool to engage and retain employees, but it is really showing its strength during the global pandemic. The crisis has forced organizations to think and act quickly, impacting the experience of employees in a variety of ways. To ensure workforce wellness and safety, many employees had to shift to working from home. And now, as the world begins to heal and employees return to work, organizations will have to enlist another wave of changes.

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Culture Continuity™ During Crisis

Organizations that connect business decisions with company culture are on target for higher levels of engagement, loyalty, and productivity.

By Debbie Bolla

During times of uncertainty, a strong company culture aligned to core organizational values is paramount in maintaining business fluidity and high levels of employee engagement. For some organizations, the recent COVID-19 global pandemic has been a testament to that.

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Appreciating More Than Achievements

Recognition is a key element of a post-COVID-19 employee engagement strategy.

By Marta Chmielowicz

With a dispersed workforce that operates at government facilities across the U.S., IT company T-Rex Solutions LLC already had the building blocks in place to manage remote workers before the advent of the coronavirus pandemic. But the crisis is putting massive strain on even the most prepared organizations. In fact, mental health provider Ginger reports that 69 percent of workers say this has been the most stressful time of their entire professional career, and 88 percent have experienced moderate to extreme stress over the past four to six weeks. For 62 percent, productivity has suffered as a result.

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Reaping the Rewards

Five trends to consider when designing a recognition program.

By Debbie Bolla

Today’s organizations invest heavily in recognition programs, according to a WorldatWork study which found that some spend as much as 10 percent of payroll on employee recognition. While the average investment is two percent of total payroll, organizations that are incentivizing their workforce do it with good reason. Their return on investment includes happy, loyal workers who are productive and more likely to stay—factors that are critical in today’s tight talent market.

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Building Strategy Into Rewards

From identifying rising talent to reducing turnover, predictive analytics help make employee recognition programs more proactive.

By Jesse Harriott

HR leaders know it takes work to attract and maintain top talent. Locating, hiring, and retaining the best people for each open role calls for an ongoing give-and-take between employer and employee—and data is a must to master the inner workings of these dynamics. To engage quality talent and embark on the only long-term path to greater profits, organizations need to refine their talent strategy and the analytics that make it possible.

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Appreciating Good Work

Recognition Programme

The APAC region is beginning to realise the value of employee recognition programmes.

By Michael Switow

“Catch people doing things right,” advises Tom Mehrmann, the president and general manager of Universal Studios Beijing, in “Taming the Mouse,” a business leadership book that he published this year. “For too many bosses, criticism is easy whilst praise is scant,” he writes.

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