Driving Innovation

Whilst companies may have slowed down their hiring plans, new talent management strategies are going full speed ahead.
By Simon Kent
Adversity is said to reveal character. In recent months, this has been illustrated by how companies have regarded the importance of talent management to their business. According to Jo Taylor, founder of HR consultancy firm Let’s Talk Talent, there have been two general responses.
Agile, Adaptable, and Innovative

As workplace demands continue to evolve due to COVID-19, HR leaders share best practices for growing employee skills.
By Marta Chmielowicz
There is no arguing that 2020 has been a challenging year for business. From switching to remote work seemingly overnight to making ends meet in an economic downturn, organizations have had to be agile, adaptable, and innovative to stay afloat. And employees are feeling the impact: Workers across industries are being asked to adjust to rapidly changing conditions in an uncertain climate, often facing furloughs, shifting job requirements, and entirely new modes of work.
Mastering the Mix

It’s critical to ensure team unity when managing a hybrid workforce.
By Dr. Penny Pullan
As many workplaces move into a hybrid model, with some employees in the office and others working remotely, it’s important to think carefully about how to get the most out of this new way of working.
Rolling into Open Enrollment

Annual benefits enrollment must undergo a shift to effectively embrace a work-from-home environment.
By Karen Frost and Kristie Marshiano
Annual enrollment is quickly approaching, and with nationwide shutdowns being reinstated and most of the workforce at home, it’s no surprise that this year’s enrollment will look different than usual. COVID-19 has caused a shift in employer plans and priorities, triggering many to reevaluate their approach to ensure it can be executed successfully in a time when most everything requires virtual or socially distanced settings.
Expanded Offerings

New research finds an increase in the desire and delivery of financial well-being benefits.
By Tom Kelly
In this pandemic economy, corporate budgets are being squeezed. But the need to provide both competitive benefit programs and cost-effective solutions is more important than ever. In response to COVID-19, many employers are looking to add benefits that can support emerging employee needs or fill gaps in current offerings.
Recognition Provider Directory 2020

Equity from the Inside Out

Much progress has been made, but there is still much work to do.
By Marta Chmielowicz
The murder of George Floyd at the hands of Minneapolis police in May sparked nationwide outrage, propelling protests and civil unrest at a level not seen since the death of Dr. Martin Luther King Jr. in 1968. This event, following on the heels of the coronavirus pandemic, brought the deep racial frictions and grievances in the U.S. to the forefront of the national consciousness.
2020 Baker’s Dozen Customer Satisfaction Ratings: Recognition

We rank the top providers based on customer satisfaction surveys.
By The Editors
HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.
Strategic Moves

A mobility audit can improve more than just the services offered—employee retention and engagement can increase as well.
By Debbie Bolla
Relocating one employee is often described as stressful at best, so for Cathy Spencer, senior vice president and head of human capital at AllianceBernstein, overseeing the relocation of the entire employee population from New York City to the new headquarters in Nashville, Tennessee, required the utmost planning and attention to detail.
Leaning on Learning

Today’s learning programs are enabling organizations to navigate business challenges caused by uncertainty, fill skills gaps, and build the leaders of tomorrow.
By Debbie Bolla
For Naveen Bhateja, executive vice president and chief people officer for Medidata Solutions, the recent changes to the world of work caused by COVID-19 have only proved the value of a quality learning program.
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