HROT Celebrity Interview: Geraldine Ferraro

Decades before Geena Davis played Commander-In-Chief on TV, Geraldine Ferraro almost became the real thing. She has been a VP candidate, talk show TV star on CNN’s “Crossfire,” district attorney, school teacher, Congresswoman, U.N. representative, grandmother, cancer survivor, and now an international management consultant. In our 2nd annual interview with her, Ferraro weighs in on several heavy issues.

by Jay Whitehead

Let’s set the stage: It’s a cold November morning several days after a contentious 2005 New York mayoral election that saw Geraldine Ferraro’s Democratic candidate Fernando Ferrer finish second behind incumbent Republican Mayor Michael Bloomberg. In her office overlooking Ground Zero, the phone rings non-stop. Callers seek post-poll words of wisdom from the grande dame of American politics. Ferraro, as it turns out, is the oracle of more political wisdom than any female since Eleanor Roosevelt.

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Designing a 401(K) Plan?

There is more than one way to do it.

by Susan Rosenbleeth

When asked to, most people describe a 401(k) plan as one that allows employees to contribute money pre-tax for retirement; usually provides employer matches on a portion of the employee’s deferrals, most often at 50 percent; is difficult to withdraw money from, although loans are often available; and gives participants the responsibility of investing their contributions in a range of mutual funds.

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Case Study: Improving Sales Knowledge with a New Approach to Training

Autodesk and Intrepid Learning Solutions collaborate to reach sales goals. Efforts lead to quicker knowledge transfer.


As the fifth largest PC software company in the world with more than six million users, Autodesk, a diversified software company, has more than 1,700 channels with a broad international reach and local market expertise. In recent years, Autodesk’s lifecycle management has led to an increased need for channel partner sales and technical training.

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Curtiss-Wright Selects Bucks Consultants to Provide Retirement Services

The Curtiss-Wright Corp. of Roseland, NJ will use Bucks Consultants, an Affiliated Computer Services (ACS) company, for a range of retirement plan services under an agreement announced Dec. 21.
       Bucks Consultants, an HRO and benefits consulting firm, will provide actuarial, administrative, and consulting services for Curtiss-Wright’s qualified and non-qualified pension plans. These services are provided through Buck’s integrated OnPoint(SM) product

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The Travel Traders’ Ten HRO Lessons Learned

Our suggestions to other mid-market organizations considering HR BPO.

by Jody Wyrsch

To understand Travel Traders’ decision to outsource to an HR BPO, I first need to explain a little bit about the history of our company. In many ways, it all started with a date very familiar to everyone: September 11, 2001. Prior to this day, WHSmith, one of the U.K.’s leading retail groups, employed many individuals—who were later hired by Travel Traders, which hadn’t come into existence yet.

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Changing Expectations and Needs of Participants in 2006

HR can provide tools and reminders to employees to maximize their benefits.

by Curtis S. Morgan

Failure to meet the needs and expectations of employees and former employees leads directly to greater “noise in the system,” lost productivity due to off-the-job handling of HR and benefits issues, and a strong undercurrent of grumbling dissatisfaction that bubbles away until the inevitable eruption.

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SHPS Deploys Fair Isaac Blaze Advisor to Revolutionize Healthcare Spending Accounts Through Automated Business Rules Decisions

LOUISVILLE, Ky.–(BUSINESS WIRE)–Nov. 7, 2005–SHPS, a leading provider of spending account services to large employers, the federal government and health carriers, announced a new partnership with Fair Isaac Corporation, a leading provider of analytics and decision- management technology. Under the terms of the contract, SHPS will use Fair Isaac Blaze Advisor business rules management software to process and approve spending account and health reimbursement arrangement (HRA) claims.

Spending accounts allow employees to set aside pre-tax dollars to pay for certain expenses not covered by their health plans, including healthcare, dependent care and commuter expenses. HRAs are tax-advantaged, employer-funded accounts that employees use to pay for healthcare expenses.

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Aetna Selects CitiStreet For Certain Human Resources Services

Partnership Marks Benefit Provider’s Expansion Into HR Contact Service


QUINCY, Mass., Nov. 2, 2005 – Aetna Inc., one of the nation’s leading providers of health care benefits, has selected CitiStreet to provide certain human resources services and health and welfare administration, it was announced today.

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Lessons Learned—the Hard Way

Following Hurricane Katrina, companies should re-examine their HR disaster recovery plan to ensure resumption of regular operations.

by Susan Rosenbleeth

As I wrote this in late September, reports of devastation to lives, property, and businesses wrought by Katrina and Rita dominated the media. Federal and state governments were issuing a flurry of legislation and regulatory relief. Individuals and businesses generously provided a helping hand.

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HRO and Healthcare: It’s Time for Providers to Innovate

On-site healthcare and disability management benefits employees and the corporate bottom line.

by Glenn Davidson

The conventional wisdom among observers of the HR outsourcing industry is that providers want customers to focus more on service quality while customers primarily want to talk about costs. But what if a new HRO service were launched that not only helped lower employee costs but also had an immediate, measurable impact on worker productivity?

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