Three Game Changers

Flexibility, data, and personalization are shaping the way organizations deliver employee benefits.

By Chris Bruce

In years past, employee benefits were seen as the status quo elements of HR. Employees and employers alike grew accustomed to the same list of standard benefits—from healthcare to retirement options. However, in recent years, this mentality has shifted as employees have demanded more of the companies they work for—not only in terms of the benefits they receive, but also in how they are able to interact with their benefits packages.

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Making Cents

HR Outsourcing

Choosing the right reimbursement program pays off.

By Craig Powell

By 2020, mobile workers will account for 72 percent of the total U.S. workforce, according to a recent report by IDC. Given this anticipated growth, it’s imperative that employers fairly and accurately reimburse their employees for any business-related driving expenses. Radio Shack, Walgreens, and Starbucks (see sidebar) are just a few of the organizations that have been involved in reimbursement-related lawsuits, which proves that no business—not even a high-profile one—is exempt from ensuring employees’ business-related expenses are covered.

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The Mercer Report: Are You Ready For Change?

HR Outsourcing

By Sharon Cunninghis

A perfect storm is brewing in the healthcare benefits market. Be prepared.

Employers are pivotal players in today’s healthcare system, but their role has remained remarkably passive. Yes, organizations absorb much of the cost of coverage, ensure that they are in compliance with the complicated requirements of the Affordable Care Act, and provide many of the tools their employees need as insurance consumers. However, a transformation is long overdue.

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Watching the Clock

HR Outsourcing

FLSA’s new overtime pay regulations are set to have major organizational and financial implications.

By Rosemarie Hill

A major change to the Fair Labor Standards Act, originally slated for December 1, 2016, has been put on hold – but don’t forget about it altogether. While a federal district court in Texas has issued a nationwide preliminary injunction prohibiting the Department of Labor from implementing its revised overtime rule, it does not mean that the DOL’s new overtime rule is invalid.

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A Healthy Approach

HR Outsourcing

New research provides a blueprint for executing well-being programs.

By Ruth A. Hunt

Well-being seems to be one of the latest HR buzzwords among employers. And it’s no longer just physical wellness. Organizations today need to consider how to support their employees’ mental, emotional, financial, and professional well-being. Conduent HR Services’ 2016 HR services survey, Working Well: A Global Survey of Workforce Well-being Strategies, explores current approaches and practices of employers in supporting employee well-being in this scope.

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CEO’s Letter: America’s Workforce Policy and HR’s Never-Ending Burden

You all ready for the new overtime requirements for workers earning $47,476 or less per year? Of course you are. Finally HR got the Affordable Care Act (ACA) healthcare selection process and program choices up on employee portals. No problem—they have been there for a few years. Ready for the extra bathroom? Of course, why is that an issue?

As we close out of the bizarre political season that was 2016, I cannot remember a year when more political fallout landed in the lap of HR. The change in overtime regulations that began in 2014 and seemed to be rendered by an online poll—that may be harsh but I cannot understand the math on this one—was just stopped by a federal judge days before implementation and after everyone was ready. For the sake of the poor overworked people in HR, could someone have checked with a lawyer before announcing the effective date? I am just saying.

As the political candidates sparred over the merits of the ACA, we all had to manage the aspects of it that effected company healthcare plans and policies. To paraphrase Marc Anthony in Shakespeare’s Julius Caesar, I don’t come to bury or praise any particular candidate, but ignoring them is not an option either. There was a considerable amount of time, effort, and expense for companies figuring out with their healthcare providers options or how to manage
the ACA implementation if they’re on self-insured programs. We are about to begin again as major changes loom. To be fair, the public and then the market forces all rejected ACA long before the 2016 campaign. According to a CNN poll on March 22, 2010, it was opposed by an estimated 59 percent of Americans on the day it was forced through on “congressional reconciliation.” However unpopular or popular it was, HR had to galvanize for its effective date.

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HRO Today 2017 Resource Guide

HRO Today Resource Guide

We know that the readers of HRO Today magazine turn to us as a go-to resource in the HR industry that delivers trends, insights, and the top resources for all of their HR operations and service needs. In our annual resource guide, we aim to showcase providers and product vendors across 18 sectors of HR services.

Here, you will find providers of everything from recruitment process outsourcing (RPO) to benefits administration and multi-process HRO, not to mention a treasure trove of HR technology, consulting services, and other ancillary products.

We hope that our 2017 Resource Guide will serve you well as a starting point in your search for appropriate vendors.

View the 2017 Resource Guide here

A La Carte

A new total rewards strategy allows employees to select specific benefits that accommodate their lifestyle.

By Craig Dolezal

Organizations are facing an unprecedented shift in the makeup of the workforce that is changing the way employers are thinking about their benefits programs. This has happened before, and organizations have risen to the challenge. Take, for example, employer-sponsored health insurance programs were introduced to the market due to post-WWII wage controls and a need to hire and retain employees in a growing economy with rewards that went beyond cash compensation.

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Financially Insecure

HR Outsourcing

Employees don’t feel in control of their finances. Here’s how organizations can help.

By James Reid

Employers play a large and important role in educating employees to help them address their rising financial concerns. This is the key finding from MetLife’s 14th annual U.S. Employee Benefit Trends Study (EBTS), which found that just 46 percent of all employees expect their personal financial situation to get better in the next year, compared to over half (52 percent) in 2014. Similarly, just 44 percent of employees felt in control of their finances.

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Communicating Benefits to Generation Y

HR Outsourcing
Four effective ways to speak the language of millennials


Christa Elliott

Executives at global companies know they need to communicate with the millennial generation differently than previous ones. One key strategy has been the use of newer technology and social media, which the millennials grew up using. When it comes to communicating health benefits to millennials, however, these global decision-makers need to keep an eye on the best ways to reach millennials—particularly because the stakes are so high.

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