Vol. 5 No. 9 - November 2006

The Outsourcer Outsources

admin — Thu, 09 Nov 2006 18:00:00 -0600

When corporate spin-offs occur, orphaned businesses are often left scrambling to fend for their own HR services. In PHH’s case, severing ties with former parent Cendant meant HR leaders needed to figure out how to run before it could walk because of a hard deadline. For the two SVPs at the mortgage and fleet management business, outsourcing became their savior.

Ensuring HRO Quality Requires Buyer-Provider Joint Effort

admin — Thu, 09 Nov 2006 18:00:00 -0600

At Lockheed Martin, regular quality council gatherings are just one component of an effective governance mechanism for ensuring customer satisfaction.

IN FOCUS: Four Big Themes Spearheaded By European HR Organizations

admin — Thu, 09 Nov 2006 18:00:00 -0600

As recently as two years ago, all new HRO trends came from the U.S. But fast-forward to November 2006, that will forever mark the date when the big HR transformation trends started on the east side of the Atlantic. Here are the four trends that made headlines from this year’s HRO World Europe Conference.

Globalization and the Impact on Shareholder Value and Revenues

admin — Thu, 09 Nov 2006 18:00:00 -0600

The numbers don’t lie: Organizations with highly effective globalization strategies also report greater revenue growth and shareholder value.

EDITOR'S NOTE: Paying for A Road Less Traveled

admin — Thu, 09 Nov 2006 18:00:00 -0600

New Jersey is home to HRO Today’s editor and seemingly endless number of toll booths. If state politicians in the Garden State could muster the same courage that HRO buyers have exhibited, New Jerseyans could carry less change around.

Much Ado About Integrated BPO

admin — Thu, 09 Nov 2006 18:00:00 -0600

Despite the hype, the number of deals remains small.

Relocation Made Simple through Outsourcing

admin — Thu, 09 Nov 2006 18:00:00 -0600

Even as employers face greater globalization of their businesses, the relocation market is meeting their needs with more robust solutions and a greater geographic reach. While cost reduction is a major driving force behind outsourcing, don’t underestimate the importance of service quality.

RPO, KPO, and HR’s Role in the Search for Tomorrow’s Talent

admin — Thu, 09 Nov 2006 18:00:00 -0600

You think you’ve got recruitment problems? Try filling 23 million jobs. Look for RPO and KPO to help address some of these shortages.

The Mid-market Accelerates in 2006

admin — Thu, 09 Nov 2006 18:00:00 -0600

One mid-market provider offers up his observations about the needs of the mid-market buyers, whose ranks is experiencing explosive growth this year. With a different set of needs and expectations than enterprise practitioners, mid-market buyers are increasingly embracing HRO.

Outsourcing is Alive and Well and The Same Can Be Said for HR

admin — Thu, 09 Nov 2006 18:00:00 -0600

No longer the threat that it once was, the “O” word is much more easily brought up in polite conversations.