Tag Archives: Recruitment

C-TEN Insights: Diverse by Design

Diversity

Leading D&I for a minority majority company, SVP of HR and D&I Jacqueline Welch reveals strategies that drive results.

By Debbie Bolla

Industry research shows that diversity and inclusion (D&I) efforts can provide organizations with a competitive edge: McKinsey reports that the most ethnically diverse companies are 35 percent more likely to outperform their counterparts and Bersin by Deloitte research finds that inclusive companies are 1.7 times more likely to be innovative leaders in their fields. Jacqueline Welch knows this—and more. As senior vice president of human resources and diversity and inclusion and chief diversity officer at Freddie Mac, she has made D&I a real priority for the organization. Here, she shares how to increase, communicate, and measure D&I efforts.

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Getting Ahead

Agile TA

An agile TA process solves many of the talent challenges today’s multinationals are facing.

By Marta Chmielowicz

Imagine this: An organisation is seeking a candidate to fill a newly open leadership position. A team of recruiters gets to work and just a few days later, there’s already several promising options on the table, with contract workers ready to fill the temporary talent gap in the meantime. But that’s not all—the search has revealed potential candidates for a variety of other positions that aren’t even listed yet. Not only have recruiters filled the existing job opening quickly and efficiently, but they have delivered a top-of-the-line experience, engaged a number of high-quality potential hires, and made strides to solve their organisation’s future hiring challenges.

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CEO’s Letter: The New Reality of Recruiting

HRO Today

By Elliot H. Clark

Every year, we feature our Baker’s Dozen Customer Satisfaction Ratings for recruitment process outsourcing (RPO). This year’s service scores are down—and not down a little. They are down a lot. And based on our analysis of the trend research, we think the reasons are driven by both providers and practitioners. How could the client be at fault? First, I didn’t say the providers were not also culpable. I said both, so strap on your seat belts and keep your hands and arms inside the “Statistical Geek Van” and try to enjoy the ride whilst we unpack the data sets.

The overall RPO industry adjusted “Quality of Service” index was actually down for enterprise providers by 5.93 per cent. That is the largest single-year decline we have seen since we began doing the survey. The decline in the “Quality of Service” index when considering all service providers is 6.2 per cent. If you consider the service scores on a year-over-year basis, this year’s top-rated service provider would have ranked third or fourth last year. There was also a modest decline seen across both the “Size of Deal” and “Breadth of Service” indices when the entire market is included.

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Talent Tech Driving Transformation

Talent Tech

How organizations can leverage the latest tools to positively impact the hiring process.

By Debbie Bolla

Today’s talent technology is a key enabler driving transformative change in the way organizations attract, manage, and retain candidates. The rise of the gig workforce, access to information, and a move toward a consumer-driven environment are all factors increasing global workers’ expectations of potential employers. And enterprises are turning to technology to up their game.

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Designing the Workforce

Total Workforce Solutions

A total workforce solution ensures organizations have the absolute best candidates no matter the talent type.

By Debbie Bolla

Global economic forces are driving companies to rethink how they approach their talent management processes. Low unemployment rates coupled with a skills shortage are creating a competitive talent environment in which organizations need to take advantage of every opportunity in order to succeed. As such, Ardent Partners finds that 73 percent of enterprises today are utilizing new methods of addressing work.

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Improving Recruiting How-to

Recruitment Technology

Today’s technology is helping organizations hit high volume hiring targets.

By Debbie Bolla

Competition is known to drive change and in today’s talent market, this couldn’t be more true. With more jobs available than candidates looking for new roles, organizations need to rethink their approach to hiring. For those with high volume recruiting targets, the pressure for change is even greater, says Adam Godson, vice president of global technology solutions for Cielo, a strategic recruitment process outsourcing (RPO) partner. Long applications and outdated paper processes will no longer work with market competition.

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HR and Hiring Managers: Where They Differ and Agree on TA Performance

How do the opinions of HR and hiring managers vary regarding TA processes?

In a time when worldwide unemployment rates are reaching historic lows, recruiters are under increasing pressure to fill positions quickly. Hiring managers, faced with their own challenges, are not always the most sympathetic partners in the hiring process. But how do they really feel about the state of recruiting in their company? How do HR recruiters’ opinions about the internal hiring process vary from opinions of the hiring managers, and how do both groups feel about each other and the support of their mutual goals?

Key takeaways from this report include:

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