Tag Archives: Performance Management

Banking on Behaviours

HRO Today Global Winter 2019 Cover

CHRO Hein Knaapen shares how ING developed its Orange Code based on three employee practices and the success that followed.

By Debbie Bolla

Sometimes the key to success is simplicity. That less is more philosophy is a guiding force behind ING’s highly visible “Orange Code,” which drives the organisation’s culture and human capital initiatives. The bank’s CHRO Hein Knaapen says although the three phrases of the “Orange Code” are simple, they encapsulate who ING is at the core. It is based on three elements:

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Recognition Reviving the Review Process

Performance Review

HR is finding value in leveraging recognition program metrics for employee performance evaluations.

By Debbie Bolla

Traditional performance reviews have earned a reputation among the majority of organizations for underperforming. In fact, research from Saba found that only eight percent of companies believe their performance management process is highly effective in driving business value, with 58 percent reporting it’s not an effective use of time. Why is this?

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