How Candace Osunsade transformed HR from tactical to strategic at the National Aquarium.
Human resources at its core is about people, and no one understands this better than Candace Osunsade. On her journey from VP of HR to SVP and chief administrative offi cer for the National Aquarium, Osunsade has helped shift the organization’s focus from family entertainment to conservation and its HR department from a tactical service to a true strategic partner.
We rank the top providers based on customer satisfaction surveys.
By the Editors
HRO Today’s Baker’s Dozen rankings are based solely on feedback from buyers of the rated services. The ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute both directly to buyers through our own mailing lists and indirectly by sending service providers the link to send to their clients.
Communicating an authentic employer brand is an effective way to get the attention of today’s top performers.
By Russ Banham
Employer branding has become a highly useful tool in the tight labor market, distinguishing companies by engaging job candidates with a compelling illustration of what they can expect post-hire.
Seven ways organizations can make their learning programs appealing to Millennials.
By Audrey Roth
It’s no secret that the Millennial generation is taking over the workforce. Employees born in the 1980s and 1990s, also known as the Millennials or Generation Y, will make up 75 percent of the workforce by 2025. Between text messaging, YouTube, Photoshop, and memes, Millennials have become accustomed to a certain level of engagement. These employees will not be satisfied with an antiquated training program. Organizations need to adopt new approaches to learning and development to meet the contemporary needs of millennial employees.
In today’s social world, how organizations treat job seekers is more important than ever.
Kevin W. Grossman
It is well-documented in business today that poor customer service impacts customer retention, referrals, and potential new business. Social media has given consumers an open forum to share both good and bad product and service experiences with all who will listen. The same has been true for job seekers, and for too long, employers were resistant to treating the candidate as the primary customer of recruiting. However, according to Talent Board Candidate Experience (CandE) Awards and benchmark research conducted over the past five years, employers are finally making candidates a high priority.
Employees don’t feel in control of their finances. Here’s how organizations can help.
By James Reid
Employers play a large and important role in educating employees to help them address their rising financial concerns. This is the key finding from MetLife’s 14th annual U.S. Employee Benefit Trends Study (EBTS), which found that just 46 percent of all employees expect their personal financial situation to get better in the next year, compared to over half (52 percent) in 2014. Similarly, just 44 percent of employees felt in control of their finances.
Six strategies for increasing employee engagement.
What makes data powerful is that it shifts conversations from anecdotes to evidence. It is all too easy, however, to gloss over the limitations of data; after all, information is not the same as knowledge. One of the biggest challenges for companies working with data is understanding both its power and its shortfalls. Using data-driven insights in the HR space is a relatively new phenomenon, and the idea of ‘people analytics’ has only really taken off in the last five years. As HR has progressed, organizations have been able to do increasingly insightful analysis, but that’s not enough. Organizations need to use this information to take action to improve workplaces.
Five key ways to engage job seekers on their mobile devices.
By Jessica Stephenson
Remember life before smartphones and tablets? It shouldn’t be too hard; it has only been a decade since the mass adoption of smartphone technology. However, despite the fact that not much time has passed since they came into the market, these devices have significantly changes society’s behavioral tendencies. Although they started a revolution capable of propelling organizations to success, their proliferation also challenges companies to continuously stay abreast of technological innovations.
For better or worse, modern technology creates a societal expectation that information should be immediately available and visually pleasing—and accessible from anywhere.
New research shows five approaches that effectively attract and retain healthcare talent.
By Mike Supple
Health system boards and healthcare human resource professionals face tough challenges when it comes to leadership recruitment and retention. It is possible, however for an organization to overcome these challenges by analyzing and changing certain processes and practices, according to a recent report that identifies workforce trends of interest to executives.
Three factors are changing managed service programs for the better.
By Arkadev “Arko” Basak
The managed service program (MSP) market is undergoing more rapid evolution today than it has at any time in its history. The winds of change are blowing in from different directions, fundamentally altering the nature and purpose of the MSP industry. All stakeholders in this market, whether it be organizations, MSP providers or staffing vendors, are contributing to the change and will need to embrace it as well.
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