Tag Archives: Management

Banking on Behaviours

HRO Today Global Winter 2019 Cover

CHRO Hein Knaapen shares how ING developed its Orange Code based on three employee practices and the success that followed.

By Debbie Bolla

Sometimes the key to success is simplicity. That less is more philosophy is a guiding force behind ING’s highly visible “Orange Code,” which drives the organisation’s culture and human capital initiatives. The bank’s CHRO Hein Knaapen says although the three phrases of the “Orange Code” are simple, they encapsulate who ING is at the core. It is based on three elements:

Continue reading →

Making Teams Work

Workforce Management

Three strategies that help managers enable their employees to succeed.

By Amy Leschke-Kahle

At work, a team can mean many things. Organizations can have a team of executives or a team of frontline workers. They can have a hierarchical team, a flatter team, or a dynamic team that brings together contractors and full-time employees from disparate groups or practices depending on the project at hand. Whether it’s in the field of hospitality, technology, or on the shop floor, teams are where work lives. But increasingly, more and more work gets done in groups outside of the organizational chart.

Continue reading →