Tag Archives: EX

A Personal Touch

Employee Experience

A robust recognition program can help deliver a rewarding employee experience that drives culture forward while improving engagement.

By Marta Chmielowicz

Today’s consumers not only value personalization, they expect it. Brands like Amazon, Netflix, and Facebook have made individually tailored recommendations a key component of their business strategy. In today’s tech-driven, hyper-stimulating world, people crave high-touch experiences that reinforce their sense of identity and acknowledge them as individuals. And this is confirmed in the research: A recent survey by Adobe shows that 77 percent of companies believe that providing real-time personalization is crucial to success.

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