Tag Archives: Editor’s Note

Editor’s Note: Full Speed Ahead

HRO Today

By Debbie Bolla

What drives success at global banking giant ING?

“There are a number of management practices that define the success of the bank,” says Hein Knaapen, CHRO of ING. “If you look at how company performance is driven, then culture is certainly an important element. But there is much more to it. There’s performance management, leadership development, the candidates you attract, and how you incentivise top talent.”

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