Scores are up, and providers are working harder to make your outsourcing experience a good one.
 

 Companies increasingly view candidates as customers and are turning to providers to ensure a high-touch treatment even for those who don’t make the cut.
 
By Gary Bragar
 

Maturation of the industry has led to better cost and service aspects when outsourcing recruitment.
 
By Mark Hodges
 

 Selecting a talent management technology that integrates with your HRIS may not guarantee you will achieve the integration you had hoped for.
 
By Erica Bank
 

 Is HRO the breaker of egos or does it just want to further make available services that self-proclaimed experts boast as their raison d'être?
 
By Paul Davies
 
 

 Despite the economy, some HRO segments remain healthy, thankfully, and offer the type of hunting grounds suited for the interested candidates.
 
By Lisa Maxwell
 

 Here are five issues to keep in mind when considering a career in the outsourcing industry. Ask prospective employers these tough questions before you make a switch.
 
By Atul Vashistha
 

 Because software automation can’t cover all HR processes, there are BPO services. 
 
By Naomi Bloom
 

 Although large-market practitioners gain efficiencies through outsourcing engagements, they also aren’t getting the innovations they sought, survey finds.
 
 
By Cynthia DeFidelto
 

 Playing a role in a diverse portfolio of corporate HR functions, Andrew Solutions’ Marie Wohler knows that HR is a two-way street.
 
By Debbie Bolla