Vol. 7 No. 4 - May 2008/May 2008

Cash Flow

When "people" flow became a bigger issue than cash for the Office of the Comptroller of the Currency, it looked to outsourcing as a way to improve its employee relocation program.

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Future of HRM Service Delivery, Part I

Comprehensive HRM BPO is here to stay now that buyers have raised their expectations of service delivery.

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Baker's Dozen Relocation:The Power Behind Corporate Relocation

Being mindful of the peak moving season and tracking employee feedback will guide you on how to work with relocation service providers to deliver a better experience to employees.

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Editor's Note: Raising the Bar in Public Works

Extracting the emotions from the decision-making process will be a wise move for governments and taxpayers alike.

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Navigating Global Mobility

Deploying executives on foreign assignments is an emerging HR specialty—and one that many organizations consider outsourcing.

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2008 HROA Award Winners

Ingenuity was on display at the annual industry awards as Kimberly-Clark and Accenture celebrated Relationship of the Year—Large Market, while EquaTerra’s Lowell Williams was named Person of the Year.

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When the Big Dog Comes Calling

Private equity has always had a role in HRO, but KKR’s recent acquisition of NorthgateArinso offers the industry a vote of confidence.

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Divide and Conquer, Part Two

In this conclusion of a two-part article, the authors examine the steps necessary to target the right processes for your organization’s alternative service delivery strategies.

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Getting TBO Right: Listening to Client Needs

Outsourced benefits services have reached new levels of maturity, but further research is needed to help buyers obtain exactly what they need.

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Transforming HR with Data and Expertise

Want to hike your HR organization�s performance? ISG CEO Michael Connors wants to sell you domain expertise and the most timely data to help you achieve your goals.

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