Following these steps can help light the way to selecting the most appropriate course of action for your organization.

When "people" flow became a bigger issue than cash for the Office of the Comptroller of the Currency, it looked to outsourcing as a way to improve its employee relocation program.

Comprehensive HRM BPO is here to stay now that buyers have raised their expectations of service delivery.

Conferences help to refresh the definition of our roles in the industry. Two key events for the HRO market are coming up this fall.

Communicating to stakeholders on both sides can help win champions as well as put customers at ease with your services globalization.

Extracting the emotions from the decision-making process will be a wise move for governments and taxpayers alike.

Deploying executives on foreign assignments is an emerging HR specialty—and one that many organizations consider outsourcing.

Whether on a state or federal level, interest in outsourcing HR functions is growing. Buoyed by a desire to upgrade services and fears of a tax revenue shortfall, government agencies are taking another look at HRO.

Healthcare leads the economy in job growth as manufacturing and construction continue to bleed.

Private equity has always had a role in HRO, but KKR’s recent acquisition of NorthgateArinso offers the industry a vote of confidence.