Did the industry learn anything from four decades of evolution in HRM technology tools? The early days of HR BPO were marred by some pretty unsustainable assumptions that led to significant growing pains for the HRO industry.

Toyota financial Services builds an effective learning program aimed at keeping internal talent 'moving forward' in their careers.

Pitfall lies in half-hearted embrace of technology, ADP’s Watson says. To really leverage all the benefits that self-service offers, employees must not be allowed to lean on HR for services they can obtain via the web.

In their desire to better manage human capital, HR leaders can expect a myriad of integrated offerings—and some market confusion—in the near future.

Near-vertical growth and real market movement in 2007 open into another big year for RPO

North American service providers might be in for a shock as they look to capture more European business. Various legal and contractual obligations will likely throw a wrench into the outsourcing accord.

Focusing on voice, calibration, and perspective can help drive a better employee experience when outsourcing.

Executive support is pivotal in learning process transformation. Understanding current and future states helps to build a roadmap for execution.

Unearthing the meaning beneath monthly employment data is a difficult job, but someone has to make sense of the numbers. Look for this column to decipher the nuances.

Recession looms, markets tank…what does it mean for HRO initiatives?