In HRO, just like TV, movies, Broadway and PC software, sequels and second acts are often bigger than the original. And since HRO Today thinks that market tendencies have the same patterns as entertainment and technology trends, we have picked up HRO’s three, soon-to-come second acts that promise to be bigger than their first-run versions.

In the final installment of the series, a look at adopting Six Sigma as a tool for giving the customers what they want.

Depending on who you ask, the answer could be bright or bleak.

Choosing the right platform is crucial if you want your deal to actually go live.

Despite having matured for more than a half-decade, dissatisfaction with service delivery and innovation are cited by buyers. Will the market ever get it right?

Scope creep an inevtiable result of end-to-end HRO. Buyers voice demand for more services.

Enterprise providers cover all ends of HRO; we surveyed some familiar names to find out what trends are affecting the entire spectrum of HRO.

A checklist for action this year.

Third-party workforce health services can deliver value to outsourcing in an era when HRO providers are seeking novel, value-added offerings for end-to-end buyers

Consider all that a service provider can bring to the table in ensuring you meet all of your compliance mandates.