Why the best managed companies are using non-cash rewards to motivate, retain, and engage employees. Studies support workers are more engaged when the prize is other than money.

When the store at the country’s No. 1 university needed help with compliance issues, it looked to outsourcing provider ADP for the answers.

Buying integrated HRO and FAO together is a growing phenomenon, but these bundled deals still represent a small portion of the overall BPO market. Still, the potential for greater cost savings is apparent.

Chemical giant utilizes Globoforce for worldwide employee incentive and recognition.

Although HRO is the biggest of the two markets, FAO buyers and providers have reason to be upbeat about their corner of the outsourcing world. A market value of $100 billion is not out of the question in the future.

Software is key to cost savings for clients and providers. Other changes are also needed for HRO to be financially viable.

Look out, HR leaders, CFOs have learned from you. And now they want a part of the outsourcing gain and glory for themselves.

Demand for HRO holds steady. Profitability for providers is now looking up as ITO and procurement outsourcing makes heady gains.

Third-party management, flexibility, and standardization all help recruitment process outsourcing chip away at traditional staffing services.

Keeping buyers happy in the long run requires a significant amount of work. Understand there are ups and downs on this ride, so be prepared for the bumps in the road.