When chemical giant DuPont set out to transform its HR model, calling in a service provider wasn’t its only choice. But After weighing all the options, HR leaders realized outsourcing was their best, and that set in motion a $1.1 billion, 13-year deal that has the entire industry paying attention.

Getting everyone to buy into outsourcing is unrealistic; win your battle through demonstrated successes early on.

Industry professionals express their frank assessments of suppliers, sourcing consultants, and other constituents participating in the $59 billion HRO market.

Measured results don’t always offer a complete picture of whether an outsourced activity completely meets the client’s needs.(Part V was run out of order in the December issue.)

Bringing the iPod “experience to HR could make things fun again. Our panel of expert techies reflect on the impact and pitfalls of technology on the department.

These changes ahead will reshape how you perceive and, eventually employ, HRO to your organization’s advantage.

The top 13 providers of training and development outsourcing.

There is more than one way to do it.

How Shared Technologies Inc. and Global Knowledge teamed to motivate, train, and keep the right employees.

Reaping the benefits of recruitment process outsourcing requires careful due diligence in the selection of providers.