Engaging employees when outsourcing is a critical component of success.

Charges that offshoring uses slave labor, is a temporary fad, and leads to a decrease in quality simply doesn’t hold water in today’s outsourcing market.

What every buyer of recruitment process outsourcing should know.

HR can provide tools and reminders to employees to maximize their benefits.

As the industry matures, a cornucopia of positive developments will further span HRO growth. Expect the provider landscape to shift in the new year.

In the new year, watch for a new supplier, growth in multi-tower deals, and hints of trouble after the honeymoon.

By assigning numeric values to RPO deals, buyers can more accurately sync their needs to the capabilities of service providers.

Continued growth, consolidation, and new providers expected in the new year.

154 buyers, providers, advisors, consultants, and European HR leaders who have made a major impact on HRO in 2005.

As HROA’s leadership changes, I reflect on the rapid-fire pace of evolution in the HRO World.