By assigning numeric values to RPO deals, buyers can more accurately sync their needs to the capabilities of service providers.

Continued growth, consolidation, and new providers expected in the new year.

154 buyers, providers, advisors, consultants, and European HR leaders who have made a major impact on HRO in 2005.

As HROA’s leadership changes, I reflect on the rapid-fire pace of evolution in the HRO World.

In creating one of the world’s largest HR shared-services centers in 2002, Standard Chartered Bank sourced HR for more than 40,000 employees—to itself. Standard Chartered's story is a twist for HRO Today. Sure, HRO growth comes from North American corporate and public sector clients, but it also comes from international companies with rapidly evolving HR shared-services centers such as Standard Chartered Bank.

Finding ways to improve your recruitment functions.

An early pioneer in the study of government outsourcing, Steve Savas discusses how far the

Towers Perrin’s study finds low levels of employee engagement; Indian workers are highly dissatisfied, while Latin Americans report strong engagement.

Outsourcing practices may come under greater scrutiny as state and federal lawmakers focus on privacy and data security issues; buyers look for more contractual assurances in complying with existing statutes.

With €6 billion worth of deals discussed at this year’s record-breaking event, the Brussels conference drew buyers and providers alike to Europe’s largest outsourcing event.