Vol. 10 No. 3 - April 2011

Branding the Global Workforce

Customer-facing companies must align their approach to the market with their approach to the labor force. 

By Anders Sorman-Nilsson

 

We’re all suffering from status update anxiety now.

In an age of transparency tyranny, war for talent 2.0, and ongoing osmosis between social and business spheres, organizations need to rethink the importance of their employment brands.

 

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2011 Baker’s Dozen Customer Satisfaction Ratings: Relocation Providers

Bakers Dozen Relocation ProvidersTop Relocation Providers
The rankings contained within the Baker’s Dozen for relocation, and other service areas, in HRO Today are based on customer survey data. The indices result from a multi-step process. HRO Today identified the top relocation and training providers. Our survey research team then asked providers to identify customers to be surveyed. Using the HRO Today database, we identified other buyers to survey. Each respondent was asked about services provided, scope and scale of services, and the quality and satisfaction with the services.

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Look Before You Relo

How a pre-decision program can save money and increase retention.
 

By Tim McCarney
 

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Public Sector Outsourcing In the U.K. to Soar

It is an epochal transformation, the sort of which no country has ever experienced.
 
 
By Russ Banham

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Training Takes Flight

American Airlines turned to IBM for a learning solution. Lessons learned.
 

By The Editors
 

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Seeking World Class HR Recovery

An exclusive adaptation of The Hackett Group’s 2011 HR Book of Numbers reveals the challenges—and opportunities—that workforce leaders confront.
 
 

By Harry Osle, Global HR Practice Leader at The Hackett Group

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Screening Repatriates

Vetting candidates with international experience presents unique challenges.
 
 
By Vincent J. Pascarella 

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Social Media Branding

Why Monster’s cutting-edge recruiting was music to Alicia Keys’ ears.
 
 

By Janet Swaysland

 

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Think Globally, Pay Locally

Service delivery models for multinationals are increasingly a blend of standardization and customization.
 

By Katie Kuehner-Hebert
 

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Managing Multinational MSP

Randstad’s Kelly Quirk sees APAC as a golden opportunity.

 
 
By Katie Kuehner-Hebert

 

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