The RightThing provides a case study in outsourcing pharmaceutical lab work.
 
By Russ Banham
 
 

 The staff of HRO Today enjoys the annual rite of compiling our Superstars list. It is, of course, inherently fulfilling to heap praise on those who deserve it—particularly in the wake of such an economically challenging (sometimes terrifying) year. But it goes beyond that.
 

 Experts discuss five trends that shaped 2009 and will blaze a trail for this sector in the coming year.
 
By Debbie Bolla
 
 

 Less mature than some HR processes, the recruiting segment appears ready to swell.
 
By Katrina Menzigian and Sudhanshu Saxena
 
 

 Buyers should allow providers to turn their pitches into a therapy session.
 
By Steven J. Lindner and Gary Bragar
 
 

 Our European expert shares new findings.
 

 Transcending cost savings to pursue strategic transformation.
 
By Atul Vashistha
 
 

 A request for transparency is met with opacity.
 
By Elliot Clark
 

Employment numbers are generally looking better. Let’s hope they lead to a sustainable rebound.
 
By Michael Beygelman
 
 

HR has evolved from cheerleading to data mining—time to think about the next chapter.