Back in the boom years, the world’s best-known fashion brand prepared for tough times by knitting together a prescient risk-sharing RPO deal.
 
By Jay Whitehead
 
 

 How outsourcing helped a telecom company improve both worker and customer satisfaction.
 
By David Mallon
 

Sodexo’s Vice President of HRMS and Payroll Lou Fiore has built a successful career by acting as liaison between the business side and technology operations.
 

 Beware of this business model, our columnist warns.
 
By Michael Beygelman
 

 International sourcing has come to mean a lot more than cost savings.
 
 By Atul Vashistha
 

 Our CEO sounds off on the importance and transformation of talent management.
 

HRM software customization is so yesterday.
 
By Naomi Bloom