Workforce Management

Higher Learning: Lessons in Leadership

HRO Today Global Autumn

VP of HR Antonio Climent shares the secrets to building culture and a strong leadership pipeline for Laureate International Universities.

By Marta Chmielowicz

Expanding into new international markets is fraught with difficulties. From aligning cultures to ensuring talent gaps are filled, multinational organisations can struggle to adapt to the norms and realities of their many areas of operation. But with the shift of economic activity from Europe and North America to markets in Africa, Asia, and Latin America comes a renewed need to manage global organisations. In fact, according to the McKinsey Global Institute, 400 midsize emerging-market cities, many unfamiliar in the West, will generate nearly 40 per cent of global growth over the next 15 years.

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Out of the Shadows, Into the Spotlight

Disability Inclusion

What do Facebook, Walmart, CVS Health, and Voya Financial have in common? A strong disability inclusion program.

By Marta Chmielowicz

Twenty-eight years ago, the Americans with Disabilities Act (ADA) was signed into law. Prohibiting discrimination against people with disabilities and calling for reasonable accommodations for all who need them, this piece of legislation was a landmark victory in the fight for civil rights and equal opportunities.

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All Over the Map

Remote Workforce

Best practices for managing a remote workforce.

By Jo Deal

Remote work is no longer just for independent entrepreneurs, distant employees, or gig-economy workers. Smart companies are realizing they need to go where the talent is, even if that means hiring someone away from their offices. Remote work also does not exclusively refer to independent employees based away from a main office. It includes employees and teams who communicate and collaborate across multiple company offices—a reality that global organizations have embraced for a long time. Having this physical distance between teams requires companies to adapt and learn how best to manage and motivate when everyone is not in the same building.

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Pressure Cooker

CHROs

A new study shows the top priorities and challenges of CHROs.

By Kim Raymond

The biggest concerns for today’s HR leaders most likely include a few that didn’t exist a couple of years ago: a record-low unemployment rate, medical marijuana, and new immigration restrictions. These are on top of the challenges that already existed—and still do. What this means, which should come as no surprise, is that HR is becoming more challenging and complex seemingly by the minute.

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Simplifying Self-Service

HR Technology

Five tools that empower employees with a consumer-like experience.

By Deepak Bharadwaj

If Siri and Alexa can order pizza and turn off kitchen lights, then why does it take three emails and a phone call to get something done at work? The stark difference between how personal and professional lives are conducted is becoming more evident by the day. While HR leaders work to give their departments the tools and training to provide high quality service in today’s modern workplace, the road to change is a long, uphill battle.

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Digital Disruption

HCM Platforms

Today’s HCM platforms are leveraging AI, analytics, and the cloud for better results.

By Pete Tiliakos

As digital disruption continues to create waves of change across all major industry sectors and companies pivot to remain competitive, HR leaders are tasked with supporting large-scale strategic shifts. Most CHROs are facing the significant task of aligning their human capital to support these critical initiatives—and they are doing so in an increasingly complex environment where the workforce is more diverse, globally dispersed, and operating in a rapidly changing digital economy.

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Making Teams Work

Workforce Management

Three strategies that help managers enable their employees to succeed.

By Amy Leschke-Kahle

At work, a team can mean many things. Organizations can have a team of executives or a team of frontline workers. They can have a hierarchical team, a flatter team, or a dynamic team that brings together contractors and full-time employees from disparate groups or practices depending on the project at hand. Whether it’s in the field of hospitality, technology, or on the shop floor, teams are where work lives. But increasingly, more and more work gets done in groups outside of the organizational chart.

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What’s Ahead

HR Trends 2018

HR leaders discuss their top priorities for 2018.

By Debbie Bolla

Faced with a pressing expectation to deliver strategic initiatives, HR business leaders have become more agile in their approach to human capital management. And it’s making an impact. Randstad Sourceright’s 2018 Talent Trends Report finds that 84 per cent of respondents say the work they do will prepare their organisation for the future. Here, four HR leaders share what is on their agenda for 2018; ways they are attracting, recruiting, and retaining the best talent; and how they are getting ready for the European Union’s impending General Data Protection Regulation (GDPR).

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Broadening the Global Footprint

Business Expansion

Five steps organisations should consider to ease expansion.

By Kristina Lengyel

Today, many companies are contemplating globalisation in order to grow revenues and increase bottom-line profitability. The idea of going global makes sense, especially considering that the world’s emerging economies represent a very real and immediate opportunity to reach new consumers—an Accenture report says these markets will represent more than 65 per cent of global GDP by 2030—and more efficiently run various aspects of operations, such as manufacturing.

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2018 Baker’s Dozen Ranking: Talent Management Technology

HRO Today Baker's Dozen

We rank the top providers based on customer satisfaction surveys.

By The Editors

HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute both directly to buyers through our own mailing lists and indirectly by sending service providers the link to send to their clients.

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