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Editor’s Note: Hungry for Culture

HRO Today

By Debbie Bolla

Kevin Silva has a pretty solid understanding of what today’s employees are looking for: a sense of inclusion and purpose, a diverse work environment, expanded benefits offerings that include financial wellness, and opportunities to grow. With this in mind, the CHRO of Voya Financial led a cultural transformation at the organization, designing a “One Voya” culture that has earned the company recognition as a certified Great Place to Work®. And now more than ever, leading candidates are looking to contribute to an employer of choice.

“We don’t fill boxes at Voya—we bring people in for careers and grow them across the organization,” Silva says. “We look at their aspirations and challenge them, and this approach helps create a ‘One Voya’ concept.”

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HRO Today Services and Technology Association Announces 2018 North America Awards Finalists

Philadelphia, PA – October 18, 2018 – The HRO Today Services and Technology Association is recognizing the achievements of human resources professionals with its annual awards in North America.

This year’s finalists are a group of twenty-one organizations and individuals who have demonstrated excellence in several areas, including: recruitment, engagement strategy, diversity and inclusion, thought leadership, innovation in HR technology, and learning and development.  The winners will be announced at an awards reception on October 18, 2018, at the HRO Today Membership Summit in Philadelphia, Pennsylvania.

The 2018 HRO Today Services and Technology Association Awards Finalists in North America are:

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HRO Today Membership Summit Highlights the Importance of Standards and Practices in HR

Philadelphia, PA – October 17, 2018 – HRO Today will host the HRO Today Membership Summit on Thursday, October 18 in Philadelphia, PA, bringing together HR services and technology providers, analysts and practitioners for a day of interactive best practice discussions, expert-led sessions on trending industry topics, and networking opportunities.

The HR services and technology industry has companies filled with professionals committed to premium service.  HRO Today and the HRO Today Services and Technology Association are committed to helping great providers stand out from the crowd.  The focus of this conference and training retreat will be on engaging providers and practitioners in conversation, with the goal of establishing an industry-wide standard of ethics and performance.

Highlights from the agenda include:

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Despite advances in HR tech, employers believe human touch still an important part of hiring process

82% of U.S. employers believe smart technologies allow recruiters to focus on more interpersonal and knowledge-based work

ATLANTA, September 5, 2018 — Employers are increasingly using HR technology to help attract and hire the best talent. Despite the widespread adoption of these tools, many businesses leaders indicate they still want a human touch for critical moments during the recruitment process, according to a report released today by global talent solutions firm Randstad Sourceright.

Based on a survey of more than 800 human capital leaders, Randstad Sourceright’s Talent Trends research found that when it comes to tasks such as searching for talent, half  (51 percent) of employers believe initial screening should be mostly or completely automated. Similarly, the same percentage feel that automation is useful for tracking HR data/metrics and for the creation and management of HR analytics.

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Randstad Sourceright Talent Trends Quarterly: Q3 2018

While employers have widely adopted HR tech to help attract and hire the best talent, many business leaders indicate they still want a human touch for critical moments during the recruitment process.

Based on a survey of more than 800 human capital leaders, Randstad Sourceright’s Talent Trends research found that when it comes to tasks such as searching for talent, 51 percent of employers believe initial screening should be mostly or completely automated. However, talent leaders say a personal touch at certain points in the recruitment process keeps candidates engaged.

Highlights from this report include:

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Diversified Trust Hires Cindy Cleveland as Principal and Chief Talent Officer

Human resources and leadership development expert joins comprehensive wealth management firm.

Memphis, TN – October 16, 2018 – Diversified Trust, an independent comprehensive wealth management firm with over $6.5 billion of client assets under management, today announced that Cindy Cleveland has joined the firm as principal and chief talent officer. Based in Diversified Trust’s Memphis, TN office, Cleveland is responsible for talent development and working closely with executive management in the development of internal practices that align with the firm’s strategic priorities and culture.

“As our firm continues to grow, we sought a skilled executive focused on talent and leadership development who can help propel the firm in the years ahead,” said Samuel N. Graham, President and Chief Executive Officer of Diversified Trust. “We are thrilled Cindy has joined the Diversified Trust team and know that her expertise in talent development will take firm performance to an even higher level, providing high-quality, highly trained colleagues to serve our clients evolving needs.”

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HRO Today STA Update: Join the Conversation

HR Association

By D. Zachary Misko

With its canals, world-famous museums, and historical sights, Amsterdam is one of the most romantic and beautiful cities in Europe. We are excited to be back again for the 2018 HRO Today Forum EMEA, 5 to 7 November. Recognition, learning, and networking are all part of the plan as delegates will hear from industry thought leaders and experts, discover the talented companies and individuals receiving awards during our gala and awards luncheon, and meet HR professionals from around the region.

The HRO Today Services and Technology Association is a global association of HR executives, thought leaders, and industry experts working in roles as practitioners, providers, and analysts. Whilst the Forum is an excellent opportunity for our members and each of the Forum delegates to participate in thought leadership through great conversations and best practice sharing, the association allows you to continue these actions daily. If you are not already a member of the HRO Today Global HR Association, I urge you to do so to keep the conversation, connections, and learning active every month.

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Editor’s Note: Lead On

HRO Today

By Debbie Bolla

At HRO Today Global, we understand that the role of Chief Human Resources Officer has drastically changed over the years. Once an overseer of administrative tasks and duties, today’s CHROs are responsible for those things—and so much more. In fact, recent research from ServiceNow finds that 65 per cent of CHROs say it’s their responsibility to drive corporate performance and 75 per cent of CHROs believe that their role has become more strategic in the past three years. And we have been acknowledging this transformation by recognising the strategic work of HR leaders through our annual CHRO of the Year Awards.

On our cover is a 2017 HRO Today Leader of Distinction award winner, Antonio Climent. The vice president of HR for EMEAA joined Laureate International Universities, a network of private higher education institutions, because he loved the mission of improving the lives of people through education. Climent was recognised for his efforts in transforming a multi-country decentralised model to a global company with a single culture.

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Monica Friedman Joins LCS as Chief Human Resources Officer

Des Moines, IA – October 8, 2018 – LCS announced today that Monica Friedman was hired as senior vice president and chief human resources officer, reporting to Joel Nelson, president and CEO. Most recently, she served as senior vice president of human resources for Nationwide and joins LCS on November 12, 2018.

“We believe Monica’s in-depth experience working with large-scale companies, combined with her strategic and business skill set fits perfectly with our company’s current needs and future growth plans,” says Joel Nelson, president and CEO. “LCS has a strong leadership within our human resources department and together, they are accountable for leading 23,000 employees across 32 states that serve 34,000 seniors.”

Friedman brings more than 20 years of human resources experience to LCS. As a senior executive with Nationwide, she was responsible for developing and implementing companywide recruitment and talent development strategies, creating organizational structures that supported long-term strategic goals, and providing HR guidance and counsel to senior leaders.

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Global Unemployment Report: Q2 2018

Deploying a global workforce and ensuring access to the best talent is a crucial component of success for many enterprises. Global labor market data is an invaluable tool for multinational HR departments and can be used to inform critical decisions around the best countries and regions in which to grow

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